Care4Kids Eligibility Service Specialist
Care4Kids Eligibility Service SpecialistBest Place to work 2023!

We are looking for a highly-organized, detail-oriented multi-tasker to join our team of Eligibility Service Specialists. The Eligibility Services team plays a critical role in making sure that families in our state can afford child care. Specific responsibilities include reviewing documentation submitted by clients seeking to take advantage of Connecticut's Care4Kids child care subsidy, processing it to determine eligibility, and issuing certificates to those eligible. This position manages a caseload of applicants, methodically working through each case to make sure that clients are able to access services quickly and efficiently.

Get hired and get $1,500!$500 in the payroll following 30 days on the job and $1,000 in the payroll following 90 days on the job**Incentives apply to new hires joining United Way of CT only

What you will do
  • You will review documentation submitted by clients seeking to access Connecticut's Care4Kids child care subsidy.
  • You will process documentation to determine if the family is eligible for the subsidy and issue certificates to clients who are eligible.
  • You will manage a caseload of clients, making sure that families are able to work through the application process in order to access child care benefits.

When and where you will work

This is a full-time position working 8 am to 4:30 pm with a half an hour for lunch. Training is on site in our beautiful new offices at 55 Capital Blvd. in Rocky Hill.  Approximately 60 days after training, you may be eligible for hybrid scheduling - work from home and in the office. 

Why you should work here

  • United Way of CT was awarded a Best Places to Work in CT recognition in 2023
  • Competitive pay plus a terrific suite of benefits
  • On-the-job training with the opportunity for professional growth within United Way
  • Opportunity to work as part of a team passionate about raising the quality of services in our state

Hours: Monday through Friday, 8:00 a.m. – 4:30 p.m. (40 hours - full-time)

Employment begins with approximately 8-weeks of in-person training .
Pay & Benefits: $22.13 per hourSpanish- or Portuguese-speaking applicants who are hired and pass certification after 90 days on the job will get an additional $.75 per hour for professional proficiency in one language or an additional $1.50 per hour for both languages).
  • An outright 8% 401(k) contribution.
  • 20 days of Paid Time Off in a calendar year – you begin accruing immediately!
  • 13 paid holidays per year.
  • Generous health benefits including over 80% coverage of your medical plan premium and deductible.
  • Tuition reimbursement (after 1 year).
  • Employment at UWCT counts toward Public Service Student Loan Forgiveness.
  • Supportive, culturally diverse and inclusive company culture.
  • And more!


Who you are

  • You have at minimum a High School diploma or GED.
  • You have some experience reviewing applications to determine eligibility.
  • You are a highly organized person who thrives in fast-paced environment.
  • You are detail-oriented and are good at using your judgement to prioritize.
APPLICATION DEADLINE: September 30, 2023

United Way of Connecticut, Inc. endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact (860) 571-7500. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

United Way fights for the health, education, and financial stability of every person in every community. We unequivocally denounce racism and ethnic discrimination in all forms, and we remain committed to building a future of greater opportunity and true equity for all people living in our communities. We act by tackling the structural barriers to equity from past and present systemic racism that have impeded the health, safety and wellbeing of traditionally marginalized people.