Quality Improvement Manager-Staff Development & Training


Job Purpose

The overall role of the Quality Improvement Manager (QIM)-Staff Development & Training is to support the development in the knowledge of applied behavior analytic principles and other evidence-based practices for VIA staff and assist them in their efforts to achieve the best possible outcomes for the individuals served. The QIM-Staff Development & Training (Roanoke, Lynchburg, and Lexington) will be responsible for the development and implementation of a variety of trainings to assure quality programming and instruction across all departments. 

Duties and Responsibilities

Staff Training

· The QIM-Staff Development & Training (Roanoke, Lynchburg, Lexington) is primarily responsible for carrying out the duties as described below for VIA programs in the Roanoke, Lynchburg, and Lexington locations. However, the position also involves collaboration with the rest of the quality improvement team on tasks that involve all VIA locations.

· Maintain and refine a standard orientation period including an on-boarding calendar with a standardized schedule of training opportunities and activities for front-line direct care staff that ultimately results in the completion of RBT training requirements. 

· Design, develop, and deliver an annual curricula to train staff across the organization on best practices in ABA and autism. This includes working with Program Directors, Clinical Directors, and School, BHS, and Adult Supervisors to identify training areas, helping develop and maintain an annual professional development calendar. 

· Collaborate with Director of Human Resources, Program Directors, and Clinical Directors to develop an annual schedule of trainings related to supervision and best practice in autism treatment.

· Evaluate each training and develop an annual report of the effectiveness of the trainings delivered during the past year with recommendations for future curriculum.

· Regularly review RBT training system to ensure that content is congruent with VIA-specific practices and procedures as well as the BACB standards for training. 

· Update current standardized training manual as needed.

· Assist in monitoring staff performance and provide direct feedback on an ongoing basis. 

· Supervise and implement staff reinforcement/reward systems (e.g., VIAbucks).

· Coordinate required training for physical management certification.

· Coordinate First Aid/CPR/AED training with School Nurse.

· Collect and analyze data on the trainees, training program, and economic impact of the training program, and reassess/modify the program as necessary to achieve established goals. Establish and manage internships/training programs/practical experiences that include providing supervision for those in training, providing all necessary supervisory feedback, and maintaining documentation of feedback and supervision per the organization’s and BACB’s requirements.

Professional Development

· Assist with research protocols.

· Maintain BCBA credential by participating in continuing education opportunities.

· Maintain all licensure requirements.

· Participate in research and presentation opportunities at local and national conferences.




  • Bachelor’s degree in special education, psychology, or related field.
  • Board Certified Behavior Analyst or Board Certified Assistant Behavior Analyst certified 
  • Valid Virginia license in Behavior Analysis.

· Experience working as a BCBA for 3-5 years (preferred)

· Extensive knowledge and skills in applied behavior analysis and evidence-based strategies for learners with autism and other developmental disabilities.

  • Solid knowledge of the behavioral, cognitive, educational, vocational, social, communication, and functional skills/adaptive behavior challenges in individuals with developmental disabilities.
  • Ability to work independently, with great attention to detail, and prioritize tasks/goals for self and others.
  • Ability to organize assigned tasks, prioritize heavy workload, and develop comprehensive timetables and strategies to meet      multiple and constantly changing deadlines.
  • Effective written and verbal communication skills with individuals and groups at all professional levels.
  • Effective and creative negotiator and problem solver.

Position Type 

This is a full-time position. Minimum travel may be required. Ability to attend trainings and conferences outside of the Monday-Friday work schedule may be required.

Direct Reports

This position does not provide direct supervision.