Client Engagement Manager
Fully Remote Boston, MA; Denver/Boulder, CO; Louisville, KY areas preferred
Job Type

We are seeking a Client Engagement Manager to join our mission-driven team, playing a critical role in addressing climate change by increasing electrical transmission system capacity. As part of our highly collaborative team of professionals, you will have ample opportunities for growth. This role offers a competitive base salary with substantial upside potential, including equity and variable compensation.

As a successful Client Engagement Manager, you will lead high-profile Dynamic Line Rating projects throughout their lifecycle, from onboarding to value delivery. Your primary objective will be to ensure that our top-tier utility accounts achieve their desired business outcomes by implementing LineVision technology. You will establish trusted relationships with technical and business stakeholders within utility organizations, collaborating with teams such as Operations, Solutions Engineering, Data Science, and Product to enhance our offerings and scale our processes for rapid growth. 

What will you do?

Core Responsibilities and Key Performance Objectives

  • Within the first year, achieve 3X booked revenue from assigned accounts 
  • Contribute to measurable outcomes for customers like MW of increased renewable generation; reduced tons of CO2 emissions; reduction in $M of congestion costs; ability to service load growth customers; etc 
  • Develop detailed account plans that incorporate specific business problems and solutions 
  • Collaborate with Client Engagement and Sales leaders to implement these plans and gain the trust of utility executives

  • Within Three Months:
    • Build a strong foundational knowledge of our industry, our products, and our customer pain points
    • Gain hands-on experience working with customers and leading meetings
  • Within Six Months:
    • Take ownership of multiple marquee accounts 
    • Assume responsibility for LineVision's success with each of these accounts 
  • Within a Year and Beyond:
    • Show a demonstrated pattern of expanding our business with assigned accounts
    • Contribute to the shared knowledge growth of the team 
    • Proactively share ideas for improving our tools and processes to increase customer satisfaction, reduce operational cost, increase scale, etc 

What do you need to succeed in this role?

  • Excellent customer presence: Be a relentless advocate for the customer
  • Ability to work the levers of an internal organization to deliver results on behalf of clients while also clearly and honestly communicating priorities to internal teams 
  • A magnetic personality that makes customers want to work with them 
  • Motivation to work tirelessly to ensure outcomes are achieved and to make our customers into heroes 

What does joining LineVision mean for you?

  • Impact. Your talent, time, and energy will critically impact our success in providing utilities around the world with solutions to increase the flexibility, efficiency and safety of their grids for a cleaner and electrified future
  • Real World Innovation. You will inspire the future by being part of a team that introduces a fundamentally differentiated solution to utilities that helps solve the challenges they face in updating and increasing the capacity of the current grid system.
  • Growth. You will join a motivated and high-performing team helping LineVision scale from a 50 person company to market leader, serving utilities around the world and solving one of the key obstacles to the clean energy transition
  • Ownership. You hold broad responsibilities with high autonomy in a communicative, collaborative, and fast-paced environment with other scientists and engineers

Who we are…

We are a rapidly growing technology company, enabling electric utilities around the world to lead the clean energy transition with enhanced transmission grid flexibility, increased resiliency, and more grid capacity for renewable energy. We provide utilities with our patented, non-contact sensors for the real-time monitoring and predictive analytics they need to accelerate the path to a net-zero grid.

  • We are a team of dedicated individuals who are passionate about helping to solve the biggest challenges facing today’s electric grid
  • We believe unlocking transmission capacity is critical to the resilience of our future grid and the ability to integrate renewables at scale
  • We value and benefit from the wide-ranging perspectives that come from a diverse and inclusive work environment

LineVision Inc is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.  

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