Assistant General Manager
Austin, TX Management

Primary Job Duties:
•    Provides leadership to all park operations as second in command to the General Manager.
•    Provides direction, coaching and leadership to all department heads and hourly team members, including training them regarding safety and sanitation, health inspection standards and company policies and procedures.
•    Maintains a strong understanding of all F&B and amusement systems and operations in order to simultaneously manage all departments, ensuring guests and team members needs are met.
•    Plays a key role in achieving ambitious sales growth & profitability targets
•    Contributes to the development and implementation of the company’s strategic business plans
•    Maintains a hands-on approach in all areas of the business whilst effectively delegating specific tasks to supervisory and front line team members.
•    Assists the HR manager in staffing efforts by conducting final interviews with front line candidates.
•    Ensures 100% adherence to food quality, services, products, and overall appearance and cleanliness of the park.
•    Communicates effectively and respectfully with team members, guests, and fellow management.
•    Interviews and hires all senior level management with the input and final hire through the General Manager.
•    Completes all management performance appraisals, recommending appropriate merit increases to the VP of Operations.
•    Responsible for meeting the park's financial goals including cost of sales (managing ordering and inventory); labor (appropriately scheduling through use of labor models); and hiring, developing and retaining the very best team members.


Physical Requirements:
•    Standing for long periods of time with frequent bending and turning
•    Must be able to lift 40 lbs
•    Ability to work in a fast-paced environment
•    Ability to withstand extreme hot/cold temperatures

Standard Company Expectations:
•    Goes beyond the normal expectations without compromising the company mission, vision and values.
•    Demonstrates the ability to be courteous and accountable in all situations.
•    Responding to guests’ special requests in a courteous and accountable fashion.
•    Monitors the consistency of the product provided to all guests.
•    Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
•    Cooperates with all team members when assigned additional tasks and listens to others with compassion.
•    Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
•    Maintains uniform standards.

Please note that the company validates every applicant's right to work in the United States through the E-verify system.  Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire.  The results of E-verify and the background check could dictate your employment with the company.  We appreciate your compliance and understanding regarding these matters.