GoldenWolf is seeking a SharePoint Content Manager to assist SharePoint development teams and system administrators throughout project lifecycles.

• Work alongside SharePoint developers to assist with the implementation of new SharePoint sites. This includes activities such as but not limited to:

Participate in cross-team collaborations to :

• understand business requirements for site features, document those feature requirements,
• maintain the list of requirements.

Work alongside the developer to:

• Understand the site structure and processes in order to test functionality and to provide knowledge for you to manage site content.
• Maintain content on client related intranet site, with responsibilities such as but not limited to:
• Update elements on SharePoint pages to add and reorganize columns, text, and images.
• Update dropdown lists as the data changes.
• Add content to existing document libraries.
• Perform straightforward site configuration updates to assist the SharePoint Online developer.
• Manage and administer SharePoint sites, including user permissions, security configurations, site settings, and customization. Ensure proper governance and adherence to organizational policies and standards.
• Maintain accurate documentation, including user guides, system configurations, and technical specifications. Generate reports on SharePoint usage, adoption, and trends as required.
• Maintains a system status report that tracks system issues, current action items, and requests for system changes in functionality.
• Provide training and support to users on SharePoint functionalities, content creation, editing, and publishing processes. Respond to user inquiries, troubleshoot issues, and provide guidance on best practices for content management.
• Monitor SharePoint performance, identify areas for improvement, and implement optimization strategies to enhance system efficiency and user experience.
• Develop and enforce content governance policies and procedures to ensure compliance, data integrity, and security within SharePoint sites. Regularly review and audit content to identify and address content quality and compliance issues.
• Assist the Government lead with the development of a trouble ticket system to receive customer/stakeholder inquiries. Manages the trouble ticket system to include processing, tracking, and closing trouble tickets, creating performance metric reports, and updating documentation as requested.
• Communicates continually with the Government Lead to understand project requirements and ensure that the work done meets such requirements.
• Utilize SharePoint reporting and analytics features to gather insights, track usage, and generate meaningful reports on site performance, content engagement, and user behavior. Use data-driven insights to drive content management strategies and decision-making.
• Stay updated with the latest SharePoint features, industry trends, and best practices. Identify opportunities for process improvements, automation, and enhancements to:
• Maintain accurate documentation, including user guides, system configurations, and technical specifications. Generate reports on SharePoint usage, adoption, and trends as required.
• Maintain a system status report that tracks system issues, current action items, and requests for system changes in functionality.
• Provide training and support to users on SharePoint functionalities, content creation, editing, and publishing.

• Three to five years in SharePoint administration, customization, and support for organizing intranet content. Ability to map client needs to O365/SharePoint functionality.
• SharePoint Expertise: Strong knowledge of SharePoint 2016/2019/Online, including site administration, content management, and customization using SharePoint Designer or other development tools.
• Ability to utilize SharePoint's reporting and analytics features to gather insights, track usage, and generate meaningful reports on site performance and content engagement.
• Proficient in SharePoint features such as workflows, web parts, lists, libraries, and permissions.
• Requires a strong understanding of Information Technology (IT) to include basic business applications and relational database concepts.
• Familiarity with Related Technologies: Familiarity with related technologies, such as Microsoft Office 365 suite, Microsoft Teams, PowerApps, and Power BI, which integrate with SharePoint and enhance its capabilities.
• Knowledge of IT concepts, principles, methods, and practices to develop, implement, and maintain systems and services, assess the effectiveness of current systems and services. Evaluate the feasibility of new systems and services, and provide advice and guidance on complex issues.
• Proven ability to synthesize disparate data from multiple sources and coalesce into an accurate and useful analytic product, incorporating Service and MHS strategic goals for use by leadership in both tactical and strategic decision-making.
• Demonstrate ability to provide accurate and timely analytical products containing well-reasoned and cogent discussion points providing leadership with substantiated options or courses of action.
• Excellent critical examination, evaluation, and problem-solving skills.
• Proven track record of successfully managing and completing multiple tasks with varying deadlines.
• Exceptional communication skills, both oral and written, with the ability to convey ideas clearly and persuasively to technical and management audiences.
• Proficiency in oral and written communication for project management, training, and technical advisory services.
• Demonstrated ability to consistently deliver high-quality products within specified timeframes and budgets, while adapting to fast-paced environments.
• Quick learner with the capability to acquire necessary skills and capabilities to meet the growing demands of systems, software, and hardware.

Preferred Skills:

• Experience with information architecture and creating governance policies.
• Familiarity with HTML, CSS, and JavaScript is desirable.
• Security +

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.
• Must be able to work remotely and on-site as required by the position, client and/or contract requirements.
• May be required to travel up to 20%.

Work Environment:

The work environment is typical of those employees who perform this job's essential duties?and responsibilities. Employees may be required to travel. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions. 

Job Type: Full-Time (at least 40 hours a week)

Benefits Offered for full time employees:

• Paid Federal Observed Holidays
• Medical, Dental, Vision, and employee paid supplemental benefits
• 401K Retirement Savings and up to 5% matching
• Paid Time Off

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual preference, gender identity or national origin.