HR Manager - Total Compensation & Benefits
Charlotte, NC Human Resources
Job Type

Position Summary:  

This HR Manager position oversees and administers functions related to the compensation, benefits, and retirement programs for the Roman Catholic Diocese of Charlotte. Reporting to the HR Director, this is a key leadership role within the HR team that helps provide long-term vision and maintain successful day-to-day operations. This position will entail the need for both strong analytical and strategic planning skills, as well as ensuring on-going operations for these functions are covered. 

Key Responsibilities:

  • Develops, implements, and administers compensation programs that are cost-effective and meet the organizational needs for the diocese. Programs may include compensation structures, salary surveys, salary increases, job evaluations, and partnership in the performance appraisals process.
  • Oversees collection and analysis of benchmark data to determine competitive positioning of the organization's pay and benefit offerings and performs annual market pricing and salary increase exercises.
  • Develops, implements, and administers benefit programs and communication plans, especially regarding the annual Open Enrollment process, and makes recommendations relative to coverage and plan design.
  • Ensures delivery of plan benefits in accordance with plan documents and policies while managing the day-to-day operations including assistance with enrollments for new hires/ life events/ ACA, employee inquiries, benefits billing/invoices, wellness initiatives, coordinating with payroll
  • Will work closely with and provide supervision for the Benefits Administrator.
  • Responsible for high level consultation and decision-making regarding benefit-related issues, and works closely with team members and vendors to resolve any disputes or concerns in a timely and effective manner.
  • Monitors and analyzes benefits utilization data to identify trends, evaluate program effectiveness, and make data-driven recommendations for program improvements.
  • Primary point of contact for insurance carrier account representatives 
  • Supports the HR Director in selecting and managing benefits vendors and broker to maximize our customer support needed for strategic assistance, analysis, and problem solving. Also supports evaluating and renegotiating vendor contracts in search of opportunities for cost-saving and employee value.
  • Assists in the development, implementation, and administering of retirement programs for the organization.
  • Oversees requests related to retirement estimates and withdrawals, troubleshoots retirement account related issues/problems, and provides counsel on organizational considerations for the 403(b) retirement benefit program to the HR Director and CFO.
  • Primary HR stakeholder for the HRIS system, and responsible for conducting audits and analyzing results to identify root cause issues with any data accuracy and integrity. 
  • Maintains compliance for employment laws, and most notably those related to compensation, benefits, and retirement functions.
  • Conducts presentations and provides training and resources needed to communicate benefits plans for new hires or newly eligible enrollees.

Other Responsibilities:

  • Partners with other HR leadership in the writing, interpretation, implementation and enforcement of diocesan personnel policies, practices, and procedures.
  • Performs other duties as assigned.

Direct Reports: 

  • Benefits Administrator

Working Environment: 

  • This is an onsite position at the Pastoral Center for the Roman Catholic Diocese of Charlotte.
  • Minimal travel (5-10% max), primarily within the greater Charlotte-metro area.

About the Diocese of Charlotte:

  • The Roman Catholic Diocese of Charlotte encompasses 2,600 personnel across 92 parishes and missions and 20 Catholic schools in 46 counties of western North Carolina, with a growing Catholic population of more than 500,000.


  • Bachelor's degree required OR a minimum 7 years of work experience in compensation and/or benefits (of which 2+ years in a supervisor capacity) in lieu of bachelor’s degree.


  • Minimum 5 years of human resources experience with increasing responsibility and includes performing functions in both compensation and benefits.
  • Prior work experience in job analysis and evaluation, job description preparation and compensation administration.
  • Prior work experience in benefit plan administration.
  • Working knowledge of benefit eligibility platforms, administering the open enrollment process, and benefit plan design.
  • Knowledge of Federal/ State/ Local employment laws and regulations, most notably those related to compensation, benefits, or retirement functions.
  • Prior supervisory experience is a plus but not required (unless in lieu of bachelor’s degree).
  • Retirement program experience is a plus but not required.
  • Prior experience using Paylocity HRIS is a plus but not required.
  • Prior experience with modeling or forecasting preferred but not required.


  • Excellent organizational skills and ability to prioritize tasks.
  • Self-directed with ability to perform complex tasks with minimal direction and use critical thinking in decision making.
  • Proven ability to use influencing skills for organizational recommendations or process improvements.
  • Advanced level MS Excel skills, such as VLOOKUP, pivot tables, conditional formatting, advanced charting, data validation and manipulation, etc..
  • Proven analytical and statistical skills with attention to detail.
  • Ability to work cross-functionally, especially with HR team, payroll, finance, and technology services.
  • Possess an employee customer-centric and problem-solving mindset.