Provide complete audiological services to outpatient population, both pediatric and adult. This should include birth and medical case history, testing, counseling, written documentation and communication with medical and/or educational referral sources as needed.
The Learning Center for the Deaf (TLC) is a nationally-recognized leader in educational, therapeutic, and community services for deaf and hard of hearing children and adults. Today, we are the largest provider of services to deaf and hard of hearing children in New England, and the largest private employer of deaf individuals in the State of Massachusetts. TLC is in an exciting and dynamic stage of growth, with many opportunities to advance our organization. Our multiple lines of service offer creative opportunities for individual's to make an impact on the organization.
In 2019, The Learning Center for the Deaf was named Outstanding Organization of the Year by the Massachusetts Commission for the Deaf and Hard of Hearing. The primary language of communication on campus is American Sign Language. Deaf candidates are strongly encouraged to apply or inquire.
SUPERVISOR: Director of Outpatient Audiology
FUNCTIONS AND RESPONSIBILITIES:
Conduct hearing aid evaluations, fittings, adjustments, and repairs, including in-house and processing factory repairs. Provide patient education of advanced technology hearing aids as well as assistive listening devices. Able to solve consumer concerns and complaints regarding hearing aid function and performance. Build and retain strong patient base and increase hearing aid sales.
Complete cochlear implant candidacy evaluations, initial activations, and follow-up programming/mapping as well as troubleshooting. Have a level of comfort with all three cochlear implant manufacturers or willingness to learn.
Provide evidence based quality of care, in adherence to national standards and guidelines.
Continued education of advancement in hearing aid and cochlear implant technology including off-site training provided by manufacturers.
Assist the Director in community outreach and education by providing hearing screenings, lectures, and conference tabling to local senior organizations, assisted living facilities, or nursing homes.
Other responsibilities include but are not limited to clinical related clerical work, supply ordering, and maintaining infection control protocols in order to facilitate a high level of patient satisfaction and patient experience.
*Perform other tasks as assigned by the Department Supervisor.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**TLC is proud to be an equal opportunity employer and all employees and applicants for employment are afforded equal opportunity in every area of hiring and employment without regard to race, color, religious creed, national origin, ancestry, sex, gender identity, age, criminal record (inquiries only), handicap (disability), mental illness, retaliation, sexual harassment, sexual orientation, genetics, active military, and any other legally protected characteristic.
**TLC embraces and celebrates a spirit of inclusion and diversity, and reasonable accommodations and modifications will be made whenever possible.