Center Coordinator
Manila 613 - Philippines
Job Type

The Center Coordinator is responsible for the day-to-day administration and logistics of their assigned center. The Center Coordinator is responsible for providing support to expand and strengthen Operation Smile’s programs in Manila.

Essential Center Functions: 

  • Oversee day-to-day logistics of the Manila Cleft Center. 
  • Assist with patient scheduling and patient management; including managing transportation. 
  • Provide support to the clinical team. 
  • Support the data and metrics team at the center with the collection of cleft patient data. 
  • Prepare Monthly and Quarterly Reports for OSP & OSI 
  • Maintains patient files for scheduled appointments, patient charts, and patient data upon receipt of information; initiates record for new patients and creates computer index; prepares levels; maintains filing statistics; audits filings sequence. 
  • Responds to requests for medical records; processes letters and reports; answers and directs telephone calls. 
  • Retrieves patient schedules from computer system; distributes lab reports to physicians, and materials to other departments; requests information from various departments; responds to correspondence requests. 
  • Keeps supervisor informed of problems or issues and reports any equipment malfunction 
  • Compiles, verifies, types, and files medical records of hospital or other health care facility: Prepares folders and maintains records of newly admitted patients. 
  • Reviews medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing system. 
  • Maintain medical supply inventory and medical equipment inventory and perform request to the OSP Medical Director for supplies needs. 
  • Facilitate special projects as needed. 
  • Other duties, as requested by the Program Manager and Executive Director.

Surgical Programs (When requested) 

  • Work with the Volunteer Coordinator and Program Manager to facilitate recruitment of medical volunteers. 
  • Work along with Logistics Manager for procurement, packing and transportation of all medical supplies necessary for surgical programs.


Communication and Collaboration 

  • Communicate regularly with the Program Manager and the clinical team. 
  • Communicate regularly with the Operation Smile medical team as well as the various departments of the hospital. 
  •  Bachelor's Degree in Nursing or any related medical field.
  • Registered Nurse is highly preferred.
  • 1 years of program / project experience 
  • 1 years of office experience 
  • Prior experience working in healthcare delivery, preferably in a hospital.

Characteristics/Skills Required: 

  • Team spirit, flexibility, commitment, initiative and creativity to further develop the activities.
  • A self-starter who is willing to learn and mature.
  • Motivated individual with proven ability to lead, coordinate, and facilitate projects and teams. 
  • Must be proficient in managing relationships and building networks.
  • Second language proficiency is desirable.