Transitional Housing Supervisor
Santa Ana, CA Programs
Job Type
Full-time
Description

ABOUT THE COMPANY

Founded: 1981

Mission: Striving for equity for our youth by valuing and supporting the life they envision

Values: Respect, Trust, Empathy, Inclusion, Advocacy


JOB DESCRIPTION

Position Title: Transitional Housing Supervisor

Employment Classification: Full-Time; Exempt

Reports to: Director of Housing 

Department: Programs

Program Summary: Our Housing programs serve young adults (18-25) utilizing a trauma informed, harm reduction approach to help youth attain life skills and self-sufficiency based on their individualized goals. Through case management support over 18-24 months with subsidized housing, the program aims to provide safety and shelter, while promoting self-determination of all youth experiencing homelessness, including those who are unstably or unsafely housed– regardless of their ethnicity, gender identity, past experiences, or system involvement. 

Position Summary: The Housing Supervisor is directly responsible for managing the daily operations of the multisite Transitional Housing Programs. A team of staff, who work directly with the youth providing case management, community-based resource and referrals and advocacy to the youth, report to this supervisor.  


Requirements

Major Areas of Responsibility

Provide leadership to Program Staff

  • Supports staff through facilitation of weekly 1:1 supervision and team meetings.
  • Utilizes observation, consultation, and guidance on assigned caseloads, work duties and responsibilities that align with the program model and implementation.
  • Provides a clinical lens to assess and support youth, staff, and the program.
  • Ensures client-centered, trauma-informed, culturally relevant service planning is provided by Youth Support Specialists and Overnight Parent Coaches, including effective advocacy and collaboration with members of the youth’s support team.
  • Guides the implementation of the program’s case management and goal setting, including reviewing of reports, assessments, case notes and other documents prepared and submitted by Youth Support Specialists.
  • Reviews program data for accuracy and timeliness and is responsible for reporting of incidents, according to organization reporting guidelines. 
  • Ensures compliance with agency requirements for the program.
  • Guides the program admissions, including the evaluation of applicant’s readiness and program suitability.
  • Manages the planning and conducting of marketing events/advertising the program.
  • Develops and maintains effective working relationships with stakeholders including social workers, therapists, any other referral or providers supporting our youth.
  • Works within established budgets and manages program expenses with the team.
  • On-call 24/7, for crisis intervention or other support as needed.

Knowledge, Skill and Experience Requirements 

  • At least 21 years of age, as required by contract.
  • Bachelor’s degree in Social Work, Psychology, Marriage and Family Therapy, Counseling or related field required, with two years of experience providing case management services to transitional age youth, and parenting youth
  • Minimum of 2-3 years supervisory experience.
  • Familiar with housing programs, property management, and awareness of OC resources-preferred.
  • Knowledge of or experience working in a professional work environment and the hiring and maintenance of employees including management and supervision of new employees.
  • Knowledge and understanding of the issues affecting transitional age youth including those formerly in foster care, youth experiencing homelessness, youth survivors of trafficking, BIPOC, parenting youth, and experience working with LGBTQ youth.
  • Knowledge of or familiarity with trauma informed practices and assessments.
  • Good verbal and written communication skills, including strong organizational, detail and interpersonal skills.
  • Ability to think creatively and assess for systems improvements, including developing and updating policies, procedures, and processes across all program sites.
  • Leadership skills as evident by ability to work independently and coordinate the successful completion of projects. 
  • Excellent computer skills including all Microsoft Office applications and the ability to effectively use database systems to perform the essential job functions, including documentation and review of case notes.
  • Must be able to pass a criminal background check, FBI/DOJ fingerprinting, TB test, drug test, and previous employment verification.   
  • Must have a valid California driver’s license and proof of automobile insurance. Position requires DMV clearance.

Essential Qualities

  • A passion for Orangewood Foundation’s work and its mission ‘to strive for equity for our youth by valuing and supporting the life they envision.'
  • Enjoys working directly with youth, volunteers, community partners, etc. 
  • Creates an atmosphere of enthusiasm and commitment. 
  • Communicates clearly and directly with internal and/or external customers to assure proper resolution of concerns and satisfaction of inquiries, speaking positively of Orangewood Foundation decisions, processes, and programs to other staff and outside consumers. 
  • Displays the organization’s essential attitudes by approaching projects, activities and other job functions with flexibility and a positive attitude.

Working Environment/Physical Requirements

  • Position may require use of personal vehicle. 
  • Physical requirements include standing, sitting, typing, bending and lifting up to approximately 50 lbs. (i.e. tables, chairs, food, water, etc.)
  • Modification to work schedule may be made based on need of the Foundation.


Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex. gender, gender identity, gender expression, age, sexual orientation, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws.


Salary Description
$68,000 - $75,000 annually