Position Summary

Primary responsibilities of the Sales Associate/Cashier position are to maintain customer service, generate sales, merchandise product, and process cash register sales quickly, accurately, and efficiently. 

Major Responsibilities for Sales Associate/Cashier Position:

· Commit to great customer service, team participation, continued learning, and integrity.

· Greet customers and work with them tactfully and pleasantly; answering questions and providing information on merchandise, promotions and advertisements. 

· Aid customers in locating merchandise in store, on acehardware.com, and process their special orders. 

· Promptly answer phone calls and provide necessary telephone customer service. 

· Operate cash register accurately and efficiently for purchase and return transactions. 

· Maintain and uphold orderly, clean and stocked appearance standards of register area and sales floor.

· Help process new shipments and keep the receiving/back stock area clean and organized.

· Support inventory maintenance by stocking, facing and cleaning. Assist in the training and development of peers. 

· Perform other tasks as periodically assigned by management, such as deliveries and assembly of product.

· Be vigilant and conscientious to recognize potential shoplifting activities. Be compliant of all safety standards. 

· Solicit customers to open an Ace Rewards account. 

Minimum Requirements for Sales Associate/Cashier Position:

· Education/Training:  High School diploma, some college preferred.  

· Solicit team player with strong interpersonal and communication skills.

· Retail sales experience including customer service, cash handling, register use and merchandising. 

· Knowledge of retail computer systems, electronic cash registers. Word processing and spreadsheet a plus.

· Possess hardware and related product knowledge along with a willingness to learn. 

· Commitment to service excellence and customer satisfaction.

· Attention to detail and organization as well as an ability to multitask.

· Reliable adherence to work schedule, avoiding tardiness and absenteeism.

· Available to work schedules that may include evenings, weekends and holidays. 

Minimum Physical Requirements for Sales Associate/Cashier Position:

· Must be able to lift 40 pounds frequently. 

· Ability to stand for an extended period of time.

· Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting. 

· Perform all functions as set forth. 

Job responsibilities may change based on the needs of the business.