Case Manager, Detained Adult Program
Washington, DC, DC Detained Adult Program
Job Type

Who We Are: 

The Capital Area Immigrants’ Rights (CAIR) Coalition is the only non-profit organization in the Washington, D.C. area focused exclusively on providing legal assistance to adult and child immigrants detained by the government in the Capital Region. The Detained Adult Program (DAP) works with hundreds of adults who are detained by ICE each year, providing information, support and legal representation.  We provide trauma-sensitive, person-centered services, and deeply value the autonomy of the people we work with in detention as they navigate the fundamentally inhumane immigration system.

Position Summary: 

The DAP Case Manager will work closely with DAP legal staff to support the rights and well-being of detained and released immigrant clients, many of whom have mental health diagnoses, cognitive impairments, trauma backgrounds, and unmet social service needs. The primary focus of the Case Manager will be preparing for and executing safe releases of our clients from detention, assisting with clients’ transitions to the community, and providing essential case management to clients regarding basic needs such as housing, mental/medical health care, and other forms of requested advocacy on the part of both the attorney and the client. While this position focuses on engaging with clients for their non-legal needs, the Case Manager will also work alongside the legal staff to provide Social Services related documentation to the court or other governmental and non-governmental entities in support of the legal case. 

General Duties and Responsibilities [1]: 

Case Management: 

  • Support an average caseload of 10-20 clients in detention and post-release; 
  • Support legal staff in resolving their detained clients’ social service needs;
  • Coordinate and implement post-release plans for clients, building on clients’ existing resources, strengths, and autonomy to help them with their self-identified goals; 
  • Competently execute safe releases from detention, and provide time-limited services to clients to support their transition to the community; 
  • Engage in long-term support for a small portion of non-detained clients; 
  • Enter all client-related notes into case management systems and maintain confidentiality. 

Community Advocacy: 

  • Build and maintain relationships with myriad community partners including volunteer networks, organizers and service providers, both locally and nationally; 
  • Identify opportunities for social services networking and capacity building; 
  • Attending conferences, community events, and other outreach opportunities to support in professional development of the Social Services Department. 

Programmatic Support: 

  • Along with the other Case Managers, assist in coordinating psychological and medical evaluations for DAP clients, building and maintaining professional relationships with the evaluators and supporting on identifying new opportunities for collaboration; 
  • Maintain and update the online social service database; 
  • Assist in equitable distribution of social service grants; 
  • Work collaboratively across a small team of social services staff to create and implement systems to improve program efficiency and service to clients; 
  • Assist in grant requirements such as reporting and spend-downs, to support social services funding streams; 
  • Create and give existing trainings on social services to colleagues within the organization. 

Other Responsibilities: 

  • Communicate coverage needs to team and provide coverage to others during their periods of low bandwidth;
  • Collaborate with other program staff to provide support outside the social services team, as needed;
  • Ensure all administrative aspects of the position are carried out in an increasingly independent manner, including timekeeping, file upkeep, and database upkeep; 
  • Periodically provide in-court advocacy for clients alongside legal advocates, by explaining Post-Release Plans and other social-service aspects relevant to the client’s legal case; 
  • Provide support in the design and growth of the social services program through the creation of best practices, feedback solicitation, and staff development. 

[1] This list is illustrative and not intended to be a complete classification of all job functions or tasks.   

Our Work Environment 

CAIR Coalition’s Detained Adult Program is a highly collaborative work environment. Each team lead works directly with a focused team, but all colleagues are interconnected through, for example, case workshops or staff-run committees.    

DAP staff has been a source of expertise in the highly complex and ever-changing immigration system. They have persisted through administration changes, policy shifts, and attacks on the rights and freedoms of immigrants through project-focused cohorts that arise to address challenges or to brainstorm and implement affirmative strategies.

We center impacted people in our advocacy and media. We embrace the movement in our work while also staying focused on the practicalities we trained for, as well as where we are most useful in this movement. We grow our reach and skill set when resources permit and there is passion. We do not limit our push or dreams for this world based on the limits we know but try to imagine how to navigate around them.

We value our brain trust and are constantly finding ways to ensure that we maintain and grow, in ways that acknowledge those with expertise but also set new advocates for success.

What Else You Should Know:

Position Type 

Full-time, non-exempt 

Reports To 

Social Services Coordinator 


Applications will be accepted and offers made on a rolling basis until the position is filled.



In 2018 CAIR Coalition implemented a compensation framework to be more straightforward, transparent, and provide assurance of internal equity. The compensation model we use is based on an individual's position and years of relevant work experience to avoid salary discrepancies and to reduce the risk of racial, gender, or other forms of bias affecting a candidate's salary. 


This position will be based at our Baltimore, MD or Washington, DC office. Due to business related travel expectations, it is recommended candidates live within 30-miles of their assigned primary office.


CAIR Coalition operates a hybrid work environment where staff are asked to work from their assigned office one day a week. 

COVID-19 Vaccination:

All employees are required to be fully vaccinated and boosted against COVID-19. To be fully vaccinated means having completed the full dosages required for the type of vaccine obtained as designated by the CDC. If boosters are subsequently recommended by the Centers of Disease Control and Prevention (CDC) then employees will be required to receive the booster within thirty (30) days of their eligibility to access the boosters. 


CAIR coalition’s benefits package includes:

  • Free gym access located in Washington, D.C or Baltimore, MD (dependent on employee’s primary office); 
  • Flexible working hours after successful completion of trainings and with approval of supervisor; 
  • Pre-tax commuter benefits for those living in the DMV; 
  • Subsidized health, dental insurance, and vision insurance (CAIR Coalition pays a very high rate of the insurance package, for which we can provide additional information);
  • An annual data reimbursement of $300 
  • life insurance valued at $50,000, as well as long and short term disability;
  • the option to set up a Flexible Spending Account; and
  • the option to set up a 403(b) account (the equivalent of a 401(k) account for non-profits) which the organization has the option, for all employees on an annual basis, to match at a certain percentage after one year of continuous employment. 

Paid time off includes:

  • 23 personal days per calendar year 
  • Up to 20 days of sick time per calendar year 
  • 7 hours of volunteer time 
  • Federal holidays 
  • Winter break closure 
  • 12 weeks of parental leave

How to Apply:

Submit your resume, a cover letter that explains your interest in this role, and a writing sample with your Paylocity application. 

EEO Statement 

Capital Area Immigrants’ Rights (CAIR) Coalition is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. CAIR Coalition prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. CAIR Coalition conforms to the spirit as well as to the letter of all applicable laws and regulations. 

Anti-Racism Statement: 


 Qualifications and Experience: 

  • Demonstrated interest in upholding the rights and dignity of detained immigrants, particularly those with mental health diagnoses; 
  • Bachelor’s degree or equivalent combination of education and/or experience, preference for a degree in social work, counseling or related field;
  • Ability to build and maintain relationships with stakeholders;
  • Ability to multi-task, work in a fast-paced environment, and triage client emergencies;
  • Ability to work well independently with limited supervision;
  • Availability to work occasional weekend/evening hours to accommodate client needs or engage in community advocacy, within expected 35-40 hour workweek or during authorized overtime hours;
  • Proficiency in Spanish and valid driver’s license;
  • Strong preference for applicants with knowledge of immigration system and knowledge of local community organizations and resources; 
  • Preference for applicants with proficiency in Office 365 and LegalServer.