ABOUT THE ORGANIZATION

National Children’s Alliance (NCA) is the national association and accrediting body for Children’s Advocacy Centers (CACs). Formed in 1988, NCA has been providing support, technical assistance, and quality assurance for CACs, while serving as a voice for abused children for more than 30 years.

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

National Children’s Alliance (NCA) is committed to diversity, equity, and inclusion (DEI) within our staff, board, and Children’s Advocacy Center (CAC) movement. A diverse, equitable, and inclusive movement is critical not only to achieve a just and welcoming work environment for our workforce and partners: it is also impossible to effectively serve children and families across this country without a movement of agencies and professionals that reflect them and understand their needs.

As the national association and accrediting body for CACs, NCA is committed to achieving universal access to CAC services for children in every community in America and is uniquely positioned to ensure CACs both have the resources they need to truly serve America’s diverse population and also that their accreditation with us requires that they do so equitably and inclusively.

POSITION SUMMARY
The Workforce Senior Manager is responsible for the coordination and facilitation of multiple committees included in NCA’s Workforce initiative the goal of which is to make recommendations to the NCA board of directors that will: Increase Black, Indigenous People of Color in Leadership Roles in the CAC movement, Strengthen the Current CAC Workforce, Increase Mental Health Staff in CACs, and Increase Medical Staff in CACs.  

ESSENTIAL FUNCTIONS

Program Management and Coordination:  

Program Management 

• Develop a program plan, including annual, monthly, and weekly timeline and tasks. 
• Track and develop program goals. 
• Evaluate program metrics to maintain and improve quality. 
• Collect, analyze, and synthesize data from program participants and nonprofit partners. 
• Use data to develop recommendations for program changes. 

Program Coordination (Day-to-day tasks/responsibilities) 

• Coordinate participants, speakers, and partners to ensure efficient implementation. 
• Adjust, adapt, and coordinate in response to circumstances to ensure program implementation goals are met. 
• Collaborate with Consultant, Committee and Board of Directors on workforce strategies.

Knowledge and Skills Required

• Bachelor’s degree with minimum 3-5 years’ experience in workforce development or similar role. 
• Experience working in Child Advocacy Center, Regional CAC or NCA Chapter; Prior knowledge of or work in Children’s Advocacy is mandatory.
• Demonstrated excellence in communication and facilitation at all levels of the organization including at the executive level.
• Positive, solution-focused, problem-solving orientation.
• Ability to appropriately manage sensitive information and situations.
• Ability to work independently while seeking appropriate guidance and feedback.
• Experience in working in one at least one of these 4 priority areas: Increasing Black, Indigenous People of Color in Leadership Roles, Strengthening the CAC Workforce, Increasing Mental Health Staff in CACs, and Increasing Medical Staff in CACs.
• Ability to multi-task and flexibility in shifting priorities based on changing work needs.
• Organized, detail oriented, with strong written and verbal communication skills.
• Must be able to work collaboratively in a team and work independently.
• Knowledge of and experience with national associations.
• Knowledge of and experience with Zoom, Teams, and other virtual meeting platforms.
• Proficiency in using Microsoft Office Suite, particularly Word, Excel, and Outlook.

Work Environment/Physical REQUIREMENTS

• This is a remote position.
• This work is primarily sedentary.
• Occasional travel required.
• Ability to occasionally lift up to 15 pounds.