Loan Officer Assistant - Queens, NY
Rosedale, NY Sales - Assistant
Job Type

The Federal Savings Bank ("TFSB") is seeking an experienced Mortgage Banker Assistant to support a high volume Mortgage Banker in New York. The Mortgage Banker Assistant will help manage the pipelines, loan applications, loan structuring, and provide customer service to borrowers.  

The ideal candidate for this role is a currently a Loan Officer Assistant/Mortgage Banker Assistant or Mortgage Loan Processor with 2+ years of mortgage related experience and looking for an opportunity to work with a consistently high volume of loans in a very fast-paced environment. Think you have what it takes?  Apply today!

What We Offer:

  • Generous time off
  • Company culture that fosters work/life balance
  • Health, Dental, and Vision insurance plans and company-paid life insurance
  • 401k match with cap
  • Employee Assistance Program (EAP)
  • Base salary plus monthly bonus incentive
  • In-house virtual training opportunities to broaden your industry knowledge
  • Employee recognition on a national scale with incentives
  • Big bank capability, small-bank feel

Duties and Responsibilities:

  • Assist top Mortgage Banker serving as their main liaison among customers, internal operations support, realtors, and title companies
  • Help manage the Mortgage Banker's pipeline while working with Processing, Underwriting, and Closing teams to ensure loans get closed in a timely manner
  • Prepare mortgage applications and disclosures for signing
  • Structure loans in Encompass loan origination system
  • Review loan guidelines and analyze borrower qualifications
  • Provide fantastic customer service to clients and referral sources
  • Consistently exceed borrower expectations and Realtor/Builder expectations. Always giving "Wow" service
  • Marketing tasks to include maximizing the Mortgage Banker’s CRM and past client business
  • Attend all National Sales Meetings 
  • Attend all functions with Mortgage Banker(s) when requested (i.e.; open houses, mixers, seminars, etc.)
  • Help organize events for the Bankers such as realtor luncheons, borrower meet 'n greets, etc.
  • Must be able to commit to working in-office in Queens NY 5 days a week; this is not a remote or work-from-home position
  • 2 year college degree or commensurate mortgage industry experience
  • 2+ years of experience in Mortgage Processing or as a Loan Officer Assistant
  • Must have demonstrable experience reviewing income, assets, and credit
  • Experience with Encompass Loan Origination Software strongly preferred
  • DU/LP experience is strongly preferred
  • Excellent verbal and written communication skills
  • Must be dependable, self-motivated, and require minimal supervision
  • Customer-service mindset: friendly, outgoing, engaging, and positive-focused personality is essential
  • Be comfortable working in a fast-paced environment and easily adaptable to changing priorities
  • Must have favorable background and credit standing

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary Description
$55,000 base salary