Advanced Quality Engineer

Whisker is the maker of Litter-Robot, Feeder-Robot, and At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 500+ passionate team members.

What You’ll Do:

The Advanced Quality Engineer is responsible for supporting New Product Development by ensuring product requirements meet end consumer expectations and needs, identifying potential product risks and corresponding mitigations, and ensuring product requirements have been verified and validated before launch.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

  • Provides technical advice and guidance to Product Development Teams and other internal stakeholders to support New Product Development
  • Follows processes and operational policies in selecting methods and techniques for obtaining solutions
  • Ensures the appropriate quality plans are developed, implemented, and followed
  • Develops and administers quality-related project plans and schedules
  • Leads Risk Management Activities to support New Product Development
  • Responsible for the creation and oversight of the execution of Verification Test Plans to ensure products meet defined requirements
  • Provides technical support and approval for new supplier selection 
  • Reviews and approves of Supplier PPAP documentation
  • Gathers Post Market Feedback as input into the New Product Development process
  • Reviews and assesses both the quality and completeness of Deliverables for Stage Gates in the New Product Development process
  • Will perform additional responsibilities when required

What You’ll Bring:

  • BA/BS  in a scientific discipline, engineering highly preferred
  • 3+ years of Quality Engineering experience, preferably in Design Assurance or New Product Development with consumer electromechanical products
  • Experience creating and leading risk management documentation such as Failure Mode Effect Analysis (Design, Process, Use/Misuse), Hazard Analysis, Fault Tree Analysis
  • Experience conducting Root Cause Analysis and familiarity with tools such as 8-Discipline, DMAIC, 5-Why, Fishbone Diagrams, Fault Tree Analysis, Contradiction Matrices
  • Experience with the creation and execution of testing plans (DVP&R, Trace Matrix)
  • Familiarity with Measurement System Analysis or Test Method Validation
  • Maintains confidentiality of proprietary information
  • Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
  • A high degree of initiative, self-motivation, and ability to motivate others
  • Ability to establish and maintain cooperative working relationships with Team Members and colleagues
  • Comfortable with office pets (cats, dogs) 

Not Required but Nice to Have!

  • ASQ Certified Quality Engineer or Certified Reliability Engineer
  • Six Sigma Green or Black Belt Certification
  • Reliability experience, such as determining Mean Time To Failure (MTTF) or Mean Time Between Failures (MTBF)
  • Not required to have pets, but highly recommended! 
  • Experience in plastic injection molding and printed circuit board manufacturing

Physical Demands and Work Environment

The physical demands described here represent those that a Team Member must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the Team Member is regularly required to sit and talk or hear. The Team Member is frequently required to use their hands to handle or feel. The Team Member is occasionally required to stand, walk, and reach with hands and arms. The Team Member must lift and/or move up to 35 pounds and occasionally up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those that a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Benefits & Purrks: 

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with: 

  • Premium Medical/Dental/Vision insurance
  • Life Insurance
  • PTO
  • 14 Paid Holidays
  • Paid Parental Leave
  • 401K with 4% Match
  • Flexible Work Arrangements
  • Top of the line equipment
  • Life Insurance 
  • Supplemental Pet Insurance 

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.