Customer Relations Coordinator
Job Type
Full-time
Description

·  Be a “Problem Solver”

·  Help with customer tickets on our CRM (www.gorgias.com)

·  Help customers via Shopify POS in-store

·  Follow up with b2b customers via CRM, email, and phone

·  Help coordinate swatch fabric program

·  Parcipate in retail visual merchandising

·  Works in conjunction with purchasing and sales department to ensure required fabric inventory levels.

·  Performs other duties as assigned.
Requirements

·  Bi-Lingual (English :: Spanish)

·  Excellent Computer and IT Skills

·  Willingness to work hands-on with a tight-knit sales and production team

·  Strong organization and attention to details

·  No specific required experience

·  Prior related-Industry experience welcomed

Salary Description
$20 to $25 per hour, depending on experience