Self Direction Administrative Assistant

Self-Direction Administrative Assistant


To provide confidential, accurate, and timely secretarial support to the Director and/or department you are supporting. To ensure communication and documentation is handled in a professional and confidential manner. To act as a liaison between the employees and the Director you support. 

Status: Non-Exempt


  • High School diploma required, Associate’s Degree preferred.
  • One [1] year clerical experience.
  • Ability to accurately and timely perform data entry and filing duties.
  • Edits work for spelling and grammar, presents numerical data effectively and is able to accurately read and interpret written information. Monitors own work for quality.
  • Ability to organize and prioritize work; uses time efficiently.
  • Ability to work independently.
  • Ability to maintain confidentiality.
  • Strong typing and computer skills.
  • Experience with Microsoft Office Products (Word, Excel, Outlook); proficiency in Word and Excel required.
  • Adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays or unexpected events.
  • Demonstrated ability to communicate effectively in oral and written form. Excellent verbal and written communication skills.
  • Excellent organizational, time management, and interpersonal skills, as well as attention to detail.
  • Adherence to Agency policies including Attendance Policy.
  • Valid NYS Driver’s License acceptable to Agency insurance standards, preferred. Maintenance of valid insurance and registration and provide proof of insurance if using own vehicle.

Physical/Cognitive Requirements:

  • Sitting for extended periods of time.
  • Use of computers and/or writing for extended periods of time.
  • Exposure to office equipment/chemicals.
  • Bending, reaching, pulling, and pushing in the course of filing and miscellaneous clerical work.
  • Speaks clearly and remains calm in stressful or demanding situations.

Responsible to: Department Director/Designee

Essential Functions:

  • To act as a liaison between the employees and the Director you support.
  • To assist with the management of the Director’s/Assistant Director’s calendar/schedule(s) and phone/messages, assuring appropriate access to Director/Assistant Director by others.
  • To accurately, timely, and confidentially type/file/copy/distribute materials for Director/Assistant Director, as requested.
  • To coordinate and ensure dead filing and storage.
  • To type/file/copy/fax/distribute material for the Director of Independent Services and Self Direction staff including Start Up and Support Brokers, Fiscal Intermediaries and other Self Direction staff as requested.
  • To update personal information sheets as directed.  
  • To prepare and maintain any files, binders, books, records for the department as requested by the Director.
  • To perform paper and system audits as necessary/requested.
  • To take and maintain accurate meeting minutes.
  • Ensure filing is done accurately and timely.
  • To assist with data entry/report creation and running/databases/clerical functions, as assigned.
  • To assist with secretarial coverage for the Executive Director and Front Desk/Reception coverage as necessary.
  • To assist with Agency mail distribution, confidentially and accurately, as necessary.
  • Any and all other related duties as requested/required by supervisor(s).


What we offer:

  •  Flexible Schedules 
  • A diverse and inclusive team that will support and appreciate you.
  • Excellent Benefits that include medical, dental, wellness and 403B Retirement
  • Paid Time off (40 hours after 90 days and 160 hours after your first year for Full-Time Employees).
  • Employee Assistance Program
  • Weekend and Overnight Differentials.
  • Career Advancement Opportunities
  • Company Paid Training
  • Opportunities to earn more based on experience
Salary Description
$18.00- $24.00 per hour