Job Title: Wellness Clinic Veterinary Assistant
Department: Wellness/Vaccine Clinic
Reports To: Wellness/Vaccine Clinic Supervisor / Director of Animal Services
FLSA Status: Non-Exempt (part-time: Sun–Tues)
The Sacramento SPCA is a vibrant, well-established and respected non-profit animal welfare organization. Through our nationally-ranked high-volume spay and neuter clinic (we are ranked as one of the top 10 clinics in the country!), successful adoption program, behavior and training programs and more, the Sacramento SPCA is giving more than shelter and saving animals one life at a time.
The Veterinary Assistant position is a key position in the Sacramento SPCA’s quest to deliver high-quality medical services to the animals in our care. The primary responsibility for the Veterinary Assistant is to assist the veterinarian in physical exams, restraint, handling and the administration of medications while working in the Wellness Clinic. This position is also responsible for the sterile, sanitary, and efficient operation of the SSPCA Spay and Neuter Clinic and assisting the staff veterinarians in the primary care and treatment of pre-operative and post-operative surgery animals. Prior experience is required for this position.
Essential Job Functions:
- Assists in the preparation of the Clinic for exams/surgery.
- Provides support to the Staff Veterinarians.
- Takes patient temperature, pulse and respiration.
- Under supervision of a RVT, administers pharmaceuticals such as medications and vaccines.
- Collects and prepares blood, urine, and feces samples.
- Performs various procedures under the direct supervision of a Staff Veterinarian or RVT such as intramuscular, intravenous and subcutaneous injections.
- Maintains cleanliness of the surgery room and other related areas, to provide a safe, clean and sterile environment for patients.
- Must be punctual and maintain regular, predictable attendance.
- Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the employer’s safety policies and rules and must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.
- Deliver excellent customer service through client education (overall animal health, benefits of spay/neuter, preventatives, proper husbandry, etc.) and recognize opportunities to promote other SSPCA services as needed (spay/neuter clinic, behavior consultations and training, etc.).
- Enhance wellness clinic reputation by taking pride and ownership in work and exploring opportunities to add value to job accomplishments.
- Helps ensure the safe storage, access, and use of vaccines and non-controlled drugs in compliance with applicable State and Federal regulations.
- Ability to work efficiently within a designated time limit while maintaining excellent customer service.
- Must follow all SSPCA cleaning protocols (frequency, duration, disinfecting agents, etc.).
Additional Duties and responsibilities:
- Schedule spay/neuter appointments and completes appropriate paperwork for Clinic related activities (i.e. filing, medical records, Clinic correspondence, spay/neuter deposits and refunds, surgery reminders, telephone follow-ups, misc. reports).
- Assists in tours, lectures, public education programs, special events and fundraising activities as needed.
- Provides accurate information and friendly professional service to the public and to co-workers in a responsive, positive, courteous, truthful and tactful manner.
Knowledge, Skills, and Abilities:
- Knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems, disease symptoms and handling techniques.
- Knowledge of low stress restraint and handling techniques.
- Knowledge of aseptic surgical techniques, animal care and husbandry.
- Knowledge of anesthesia techniques.
- Knowledge of sterilization and surgical pack preparation procedures.
- Knowledge of State and local codes, ordinances and regulations governing quarantine, impounding, care, and disposal of animals.
- Ability to identify normal and abnormal animal behavior and symptoms of rabies and other animal disorders.
- Ability to control and safely handle pharmaceuticals used in the care and handling of animals and disinfectants in the cleaning and disinfecting of animal habitats.
- Ability to get along and work effectively with the public, management, fellow employees, volunteers, and other agencies and groups.
- Must possess a valid California Drivers license, clear driving record at least one year prior to application, and ability to drive both automatic and standard transmission vehicles.
Education and Experience:
- Required - High school graduate or GED equivalent with at least six months of experience assisting a licensed veterinarian in providing medical treatment to animals, including surgical procedures and medical examinations, in an animal shelter, hospital, or similar environment.
- Any allergic condition that would be aggravated from exposure or through contact with animals or chemicals used to sanitize facilities, vehicles or equipment, may be a disqualification.
- Must stand, walk, bend, stoop, and sit regularly to perform duties. Have the ability to perform strenuous physical activity, including lifting and carrying objects weighing up to 50 pounds alone or up to 100 pounds with the help of fellow employees for short distances.
- May be exposed to hostile or abusive members of the public. Must be able to deal with an often times emotion-charged public and carry a fast paced and changing work load which at times can be stressful.
- By nature of the industry, there may be occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to parasites and to infectious diseases.
- Must be available and willing to work such weekends, holidays, overtime, and attend mandatory training and meetings as the employer determines are necessary or desirable to meet its business needs.