The core mission of the Business Development Representative role is focused on creating business opportunities with churches that are new to Outreach. The ideal person has experience in church marketing, a passion that matches our mission, experience in sales and the printing world, and an existing network of church relationships. 

ESSENTIAL DUTIES: 

• Assists in the implementation and coordination of company-wide business development 
• Calls on prospective customers 
• Documents calls and results, and makes reports to management as required. 
• Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers
• Develop new customer relationships and grow your personal book of business / assigned accounts. 
• Perform a minimum of 20 meaningful conversations per week with prospective customers
• Build relationships with churches in your network and consult with them on their outreach practices
• Conduct in-person and video demonstrations of Outreach products and the online customization ordering platform
• Meet with churches and suggest Outreach products to help them in their outreach goals to reach more people. 
• Drive product sales by developing, identifying, and securing all relevant direct sales opportunities. 
• Generate market interest and close sales by executing activities such as surveys, consultations, teaching, site visits, and promotions. 
• Aggressively pursue new prospects and generate new sales that will turn into long-lasting relationships.
• Handle complex issues and problems, and refer only the most complex issues to higher-level staff. 
• Possess comprehensive knowledge of the subject matter. 
• Develop trusting relationships with a portfolio of major churches to ensure they do not turn to competition.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics.

OTHER DUTIES & RESPONSIBILITIES: 

• Respond to chat questions that come in from the website
• Assist with order follow-up

• Typing - Minimum requirement of 40 words per minute
• CRM Experience - Past experience working with a customer relationship management system is a must.
• Computer Knowledge - Proficient with general computer skills, email, Google and Microsoft platforms
• Customer Focus & Service - Always act with customers in mind, both internal and external. Dedicated to meeting the customers' expectations and requirements; acquires first-hand customer information and uses it for improvements in products and services; gains customer trust and respect by establishing and maintaining effective relationships; cultivates a customer-focused attitude among colleagues. 
• Time Management - Demonstrated ability to organize one's allotted time through competing priorities, timelines and distractions. 
• Work Ethic & Dependability - Possesses a strong work ethic and sometimes long hours to get the job done. Meets commitments, works independently, accepts accountability, handles change well, sets high personal standards. Is punctual. 

EDUCATION & EXPERIENCE:

• 7 years experience in sales
• 3 years of church ministry experience
• Understanding of church marketing and communications
• Proven sales experience
• Track record of over-achieving quota
• Experience working within a CRM
• Familiarity with different sales techniques and pipeline management
• Strong communication, negotiation, and interpersonal skills
• Self-motivated and driven
• BA/BS degree or equivalent preferred

 OUR BENEFITS:

• Two HSA Plans plus free membership of Direct Primary Care medical concierge service
• Dental, Vision, $50K Term Life Insurance, LTD/STD
• 401k Retirement Plan with match option
• Flexible Spending Account (FSA)
• Employee Assistance Program & Travel Assistance
• Free Adventure Equipment Check-out Program
• Profit Sharing when annual budget goals are met
• Accrued Vacation: 9 Vacation Days & 1 Personal Day Off per year; 5 paid days of Parental Leave

SO WHY OUTREACH?
We have a mission and vision that is bigger than ourselves. It's not just a job-it's a calling. Outreach cares for our team with competitive company benefits, an employee benevolence fund, monthly team events, free adventure equipment check-out program, and flexible work arrangements to fit any qualified individual. Our Company Reviews on Glassdoor and Indeed can give you more unbiased insight. As much as we want to be a great employer, we are a team engaged at work and need talented people who work wholeheartedly while exhibiting our Core Values: Integrity, Agility, Teamwork, Continuous Improvement, and Stewardship of the resources entrusted to them.
If this productivity-driven environment sounds like a fit for you, learn more at www.outreach.com/careers.

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Outreach, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.