Karting Registration Staff
Part time seasonal March thru October
Summary of Duties:
Karting Registration Staff will greet customers on the day of their event and ensure that customers have a high quality experience with registering and getting equipped or their karting experience.
Reporting Relationship: Karting Registration Staff report to the Karting Assistant Manager and Karting Operations Manager and work closely with the Karting Staff on the track.
Working Conditions: Most work will be performed indoors in a controlled environment, but Karting Registration Staff may be exposed to hot, cold, and inclement weather conditions.
PIRC personnel work as a supportive and interdependent team. These responsibilities are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position. Other duties will be assigned and a willingness to assist other PIRC roles is a requirement.
- Contribute to a culture based on reputation, respect, integrity, and dependability.
- Greet and direct patrons entering the Karting registration room.
- Operate ClubSpeed POS system.
- Process debit, credit, and cash transactions.
- Request cash drop/exchange as necessary to maintain appropriate cash levels.
- Balance cash drawer at beginning and end of shift.
- Sell karting sessions and upsell when possible.
- Sell Pitt Race merchandise and other karting products.
- Notify KOM of low stock items.
- Assist participants with registration process.
- Become familiar with the Pitt Race calendar of events.
- Direct participants to appropriate facility locations and answer questions as necessary.
- Answer facility phone as necessary in a professional and cordial manner.
- Forward calls to appropriate department or manager.
- Maintain work area in a clean and orderly manner.
- Adhere to Pitt Race dress code.
- Ensure compliance with safety and security standards.
- Excellent customer service skills.
- Strong verbal communication skills.
- Basic math skills.
- Familiarity with computers and tablet devices.