Supervisor Site
Description

Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Nashville and Middle Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state.


There are a number of reasons why TOA is an employer of choice; here are a few of them:

  • Stability - TOA has been in Middle Tennessee since 1926 and has expanded to nearly 20 locations!
  • Impact - TOA’s team members use our careers – whether in our clinics or our business office – to make a positive difference in the community by building relationships and helping patients live their best life.
  • Work Environment - The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
  • Total Rewards - TOA offers competitive salaries based on the current Middle Tennessee wage market, plus a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit sharing match to go along with your contributions.

The Supervisor-Office will manage, supervise and coordinate staff and activities at clinic sites. The Supervisor-Office is directly responsible to the medical staff representative, and has the responsibility for overall direction, utilization, supervision, instruction of professional and supportive staff. Monitoring of all Performance Improvement programs, policies and procedures, and maintaining adequate qualified and competent personnel, adequate supplies and adequate equipment to incur a high degree of quality patient care/services.

  • Oversees numerous office functions
  • Responsible for ensuring compliance with established practice standards
  • Implements clinic policies and procedures
  • Supervises assigned staff at the assigned department
  • Ensures office space, supplies, assistance are provided and maintained for the medical staff and patient care.
  • Maintains records and completes required reports.
  • Resolves work problems to ensure quality patient service. Problem solving to address issues raised by physicians and management.
  • Works with physicians and management to ensure clinic operations and relations are effective.
  • Attends required meetings, participates in committees, and participates in professional development activities as required and necessary.
  • Maintains strictest confidentiality.
  • Fills in as necessary in any clerical function and performs related work as required to maintain effective satellite operation.
  • Plan, organize, direct, control and/or coordinate the personnel, training, or labor relations activities of the facility.
  • Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Requirements

EDUCATION:

  • Graduate of a recognized and approved school. And/or training; or equivalent combination of education and experience.
  • Knowledge of health care and experience in physician office or clinic.
  • At least two years of which must have been supervisory

QUALIFICATIONS AND EXPERIENCE:

  • Knowledge and expertise in all aspect of the practice
  • Initiative
  • Stress tolerance
  • Ability to read and interpret documents such as health care regulations, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent, and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions, furnished in written, oral, diagram, or schedule form.
  • Organization and planning skills, basic computer skills, customer relations and interpersonal skills, knowledge of physician office and clinic policies and procedures, ability to do most clerical functions at site

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers