Seeking a candidate to join our Refugee Resettlement Program to welcome newly arrived refugees and refugee families, provide comprehensive case management, and link them to local social service resources in partnership with our national resettlement agency and the U.S. Department of State. 

Full-time position, 40 hours/week, non-exempt/hourly position, medical/dental/vision insurance eligibility, flexible spending account (FSA) program, paid time off, paid holidays, 403b tax-deferred retirement savings option, general office hours of 8:30am-4:30pm Monday through Friday but flexibility required with frequent need for availability on evenings/weekends

Maintain an active caseload of newly arrived refugee individuals and families during the Reception and Placement (R&P) Period for the first 90-days after arrival

Facilitate housing and pre-arrival preparations of basic needs for newly arriving refugees

Meet newly arrived refugees at the airport upon arrival (involves evening work availability), transport to housing, and provide linkages to the U.S. ties

Perform home visit/s on the day after arrival (including occasional Saturday) and 30-days after arrival to assess client welfare, living conditions, and current and/or expected needs

Provide clients with an introduction to CRIS services, general health and safety orientation, and supplemental information to support the CRIS classroom-facilitated Cultural Orientation

Conduct a family needs assessment and implement a caseworker/client-developed action plan within the R&P Period

Link clients to identified community resources and collaborate with other social service entities to support client efforts towards self-sufficiency

Transport and/or facilitate client attendance to necessary appointments including, but not limited to, the social security office, health screening/s, workforce development, benefits, school enrollment, and CRIS Cultural Orientation

Provide language interpretation and/or translation as needed to support client services

Maintain thorough case documentation through written case note records of all services provided and ensure timely completion of required forms/paperwork

Actively contribute to a supportive, client-centered Refugee Resettlement Program team through steadfast support of colleagues, reliable communication, and participation in weekly program staff meetings and various trainings

Degree from a four-year university or 2 years of experience in a directly related profession

At least one year of experience working with refugees/immigrants

Skilled in interpersonal and intercultural communication

Ability to be self-directed with position responsibilities

Resourceful, proactive problem-solving ability

Possess professional abilities in spoken and written English language

Preference for fluency in a language/s of communities served to provide first-language services 

Strong organizational skills

Experience facilitating partnerships with community social service providers

Experience working with diverse populations

Experience working with limited English-speaking communities and using language interpreters

Proficient skills with Microsoft Excel, Google Apps including Google Drive, e-mail, and internet

Valid driver’s license, reliable vehicle, and current automobile insurance with clean driving record and willingness to drive clients

Participate in a required background check

Strongly prefer experience with refugee resettlement

CRIS IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.