Position Summary:

The Special Projects Coordinator/Assistant to the Chief Operating Officer (COO) and Vice Present (VP) for Operations main responsibility is to coordinate those projects as outlined by the COO and VP, as well as assist in projects that will ensure the continued success of MidLantic Urology.

Standards of Performance:

1. Performs all duties and demonstrates behaviors and attitudes consistent with the Mission Statement and Core Values of the organization. 

2. Consistently demonstrates commitment to customer service excellence in all interactions with patients, family members, visitors and other staff that are consistent with performance standards. 

3. Continually participates in building and maintaining positive working relationships through effective communication, performance improvement and teamwork efforts. 

4. Demonstrates the ability to clearly and effectively communicate (to include reading, writing and speaking) to all patients, family members, visitors and other staff member with the expectation that each employee within the context of their specific job duties can read, interpret, understands and communicate clearly and effectively in order to ensure proper understanding, all written/verbal communication are followed, and information is shared appropriately. 

5. Demonstrates, maintains and upholds expectations set forth in the organizational Code of Conduct and Compliance Program. 

6. Actively participates in the safety programs of the organization by identifying potential risks and promoting patient safety as well as environmental safety. 

7. Accomplishes individual and team goals and objectives established by supervisor based on prior performance evaluation. 

Specific Duties:

8. Manage projects in various areas by planning, implementing, and following up.

9. Prepare and present project proposals and progress reports to leadership and stakeholders.

10. Ensure timely completion of project tasks and objectives within budgetary constraints.

11. Conduct research and analysis to inform project decision-making and outcomes.

12. Coordinate project logistics, including scheduling, staffing, and resource allocation.

13. Communicate with stakeholders to gather feedback and keep them informed of project status.

14. Identify and mitigate project risks and develop contingency plans as needed.

15. Facilitate meetings to gather input and promote collaboration among project team members.

16. Evaluate project outcomes and recommend improvements for future projects.

17. Maintain project documentation for management, evaluation and future reference.

18. Conduct market research based on certain specific inquiries and prepare written reports on the same.

19. Support contracts management and review for deliverables.

20. Ensure timely completion of projects.

21. Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.

22. Monitor progress against plans and schedules, identifying and resolving problems, and updating project plans as needed.

23. Oversee and manage project communication efforts, including writing and disseminating project communications, conducting regular project status calls, and responding to team members’ communications.

24. Assist with project proposals, including developing opportunities, developing presentations.

25. Stay aware of company goals and strategies to ensure projects align with business priorities.

26. Create presentations and reports to communicate project status.

Minimum Education, Experience (including licensure), Knowledge, Skills and Abilities:

1. Bachelor’s degree preferred. 

2. Must possess exceptional organizational skills.

3. Ability to communicate effectively, both orally and in writing.

4. Ability to work well with others.

5. Ability to gather data and compile information. 

6. Must possess computer knowledge and skills (MS Office, Visio, Smartsheet).

7. A Project Management Professional (PMP) Certification desired.

8. Strong leadership skills.

9. Strong attention to details and technicalities.

10. Good interpersonal and multi-tasking skills.

11. Three years’ experience in a PMO role desired.

12. Thorough understanding of project management best practice.

Contact (Public & Private), Physical Demands, Environment and Working Conditions:

1. Require sitting and standing associated with a normal office environment.

High School Diploma or equivalent required

Bachelor’s degree from an accredited college or university in business or public administration, economics, heath care or related field preferred

EXPERIENCE REQUIREMENTS:  Minimum of 3 years of progressive work experience and a proven track record in the implementation and management projects and training

Must have a strong background with the healthcare industry working with Health Information Practice Management Systems

Should have a strong familiarity with the state's healthcare environment and services and products