Key Tasks/Duties:

• Work as part of a team to implement Esker’s on Demand cloud SaaS solutions with the majority of time dedicated to development and enhancement of Esker solutions
• Utilize a variety of technologies to extend standard functionality of Esker solutions such as background logic, end-user interface, reports and workflow to meet client business requirements
• Work closely with customers to define requirements, test the application and train end users
• Create and execute test cases to validate development and product configurations
• Develop or configure Esker solutions to integrate with customer ERP systems or custom external applications
• Document product configurations and custom development for customers or internal stakeholders (Cx, ESS)
• Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are resolved to the satisfaction of the project manager
• Identify improvements to our solutions, processes or supporting documentation

Essential Experience:

• 2+ years of experience in software development and support or combination thereof
• Lead internal and customer facing demonstration of solution and any custom development
• Participate in project enhancement scoping
• Work with Sales, Research & Development (R&D), Customer Experience (Cx) and Esker Solution Support teams to resolve issues for customers
• Demonstrated solution knowledge (for P2P this is minimal level of accounting/finance experience and for O2C this is minimal level of sales order entry experience)
• Participate in project Increment Planning Workshop
• Prepare installation and configuration for production migration
• Participate in production hypercare
• Participate in project documentation readiness for transition to ESS and Cx
• Participate in “Live My Life” with the R&D team
• Participate in development of approved pull requests ultimately to be added to a R&D sprint
• Assisting in recruiting activities such as UW Engineering days event

Education:

• Bachelor’s degree preferably in computer science, mathematics, engineering or business OR equivalent experience in lieu of degree

Competencies:

• Strong customer service skills
• Excellent verbal, written communication, interpersonal and presentation skills
• Candidates should have exposure with: JavaScript, XML, JSON, relational databases (Oracle, SQL Server)
• Experience with object-oriented programming
• Experience in the following is a plus: Automated unit tests, C#, Git, SOAP, REST, TypeScript
• Familiarity with version control
• Ability to work as part of a team or independently to meet project goals
• Ability to work well with other departments and varying levels of management
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
• Understanding and business knowledge of accounting and finance a plus
• Understanding and business knowledge of Enterprise Resource Planning (ERP) a plus: SAP, Oracle, JDE
• Ability and flexibility to travel (domestic and/or international)