Sr. HR Generalist
Nashville, TN Human Resources
Job Type

Tennessee Orthopaedic Alliance is one of the largest orthopedic practices in the country. We are expanding and we are looking for individuals that would like to be a part of our growing Human Resources TEAM!! TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best lives. Our practice includes all the clinical elements of a top-notch orthopedic practice, including ancillary services, revenue cycle, and all the supporting administrative functionality. 

While TOA has become one of the largest orthopedic practices in the country, we are highly focused on continuing to grow our organization. The footprint of TOA extends throughout the great state of Tennessee with a group of 107 physicians and a staff of more than 1,300 over 27 locations in 17 counties, serving patients from the Great Smoky Mountains in Sevierville to the Tennessee River in Waverly.

The Sr. HR Generalist will report directly to the Regional Director of Human Resources and will become an important contributor to our high functioning team. You can expect daily interactions with payroll, clinic operations, ancillary services, revenue cycle, and administration teams. 


Under the direction of the Regional Director of Human Resources, the primary responsibilities of the Sr. HR Generalist include Benefit Administration, Reporting, Leave Management, Employee Relations, New Hire Orientation, HR Compliance, HR Project Management, Performance Management, and Employee Engagement and Retention.

Specifically, here is what the Sr. HR Generalist will be accomplishing: 

  • Alignment with Organizational Objectives and Culture. First and foremost, all members of the HR Team, including the Sr. HR Generalist must be able to align with the organizational objectives of Patient Access, Patient Satisfaction, and Employee Engagement. This includes a strong link to the cultural elements of patient focus and emphasizing a collaborative, team-oriented work environment.
  • Under the direction of the Regional Director of HR, the SR. HR Generalist will be responsible for partnering with TPA benefit teams and partners to provide support and advocacy effectively and efficiently to our team members in all areas of benefit administration and service. Will collaborate with benefits management team and partners to increase benefit awareness and understanding across all divisions, clinics, and sites. 
  • Leave Management. Manage the full cycle of time away from work and leave administration. This will include coordinating and documenting leave requests, such as FMLA, Non-FMLA, Personal Leave and other leaves of absence. 
  • Employee Relations. With guidance from the Regional HR Director, may advise, coach and support managers and supervisors on employee relations issues. May recommend and/or assist in creating corrective action plans, delivering disciplinary action up to and including termination of employment. 
  • Work extensively within the HRIS to create and provide ad-hoc reports to the Regional HR Director and C-Suite.
  • Promote fair and equal treatment, positive employee relations and ensure compliance with organizational handbook, policies, and protocol, and with state and federal employment laws.
  • Performance Management. Working to play a significant role in the TOA Performance Management process, including regular and ad-hoc initiatives to ensure high performing teammates. 
  • Workforce planning. Collaborating with Regional HR Director and managers/supervisors to identify the roles and competencies needed to achieve success. 
  • HR Projects. Partner with stakeholders on HR projects such as HRIS updates, Policies and Process support, HR Dashboard, Staffing Plan, Manager Training, Engagement Initiatives, and others as assigned. 
  • Other responsibilities for the Sr. HR Generalist may include providing support/coverage/direction in the areas of recruiting, onboarding/offboarding, payroll, HR metrics, HRM system maintenance, and any other duties as assigned.

The ideal candidate for the TOA Sr. Generalist role will have demonstrated success in the primary areas of focus and responsibility.

  • Trust and Integrity. Commitment to honest, respectful exchange in all matters, and with all team members, colleagues, staff, and business partners. The ability to build trust and relationships with key constituencies is essential.
  • Culture and Collaboration. Exceptional ability to coalesce team members and management into a collaborative, team-oriented organization – focused on achieving organizational goals and objectives.
  • HR Practitioner Excellence. Demonstrated success in delivering top-notch HR practices, whether they be benefits, employee relations, compliance, talent acquisition, performance management, leave administration, compensation, or learning and development.
  • Other skills and competencies:
    • Must be organized with exceptional follow through – must deliver on time every time.
    • Must be an exceptional communicator, able to make connections across the organization, collaborating with employees and managers in multiple locations.
    • Must have the ability to work independently, focusing on achieving organizational goals and tasks with drive and energy to succeed.

Educational requirements:  Minimum 5-years progressive experience in the field of Human Resources. The ideal candidate will have at least a bachelor’s degree with an emphasis in HR or a related field. HR Certification is preferred. Experience in a healthcare environment is preferred.


*Must have reliable transportation to travel between clinics as needed. This position is on-site daily.

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.