• Oversee execution, analysis, and optimization of all projects for their clients. 
• Provide strategic insight and feedback on deliverables created by the team. 
• Maintain long-term and profitable customer relationships. 
• Ensure financial health of client accounts by working with SAE's/AE's/AC’s on project scopes, ongoing financial management, and final project reconciliations. 
• Possess and continuously grows their understanding of the industry landscape, topical issues, and best practices. 
• Collaborate with Project Management to establish timelines and meet stated deadlines. 
• Aid in new business process including idea contribution, research and proposal preparation. 
• Liaise with Leadership team on account health, team dynamics, areas of advantage, opportunities for improvement, and analysis of processes and potential improvements.

• Recruit, train, coach, mentor, and evaluate direct reports in the department. 
• Guide SAE's/AE's when issues arise on projects by removing impediments, securing resources, and other appropriate means of support.
• Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals and support your direct reports in doing the same. 

Position Requirements

Competencies

• Possess a proactive, curious, and forward-thinking mindset with the ability to provide strategy and insights that translate into tactical action.  
• Clear and effective communication skills, both written and verbal, with the ability to deliver clear and effective presentations; public speaking.  
• Effective interpersonal skills with the ability to cultivate and maintain effective relationships client contacts, external partners/vendors, and internal team. 
• Effective organizational skills to manage multiple projects to completion with competing deadlines in a fast-paced, dynamic, and demanding work environment.   
• Possess a detail oriented work style to generate high quality and accurate deliverables. 
• Demonstrates leadership and management capabilities
• Ability to work effectively as in both team and independent settings. 
• Desire continuously learn, develop, and grow knowledge base and ability to both understand complex concepts in the medical field and relay to stakeholders of varying abilities in understandable terms.
• Ability to maintain a positive attitude and conduct befitting of a professional who is respectful of all they interact with at work.  

Work Experience and Education

• 4 or more years of agency experience at a fast-paced and client centered organization as an account supervisor or similar role.   
• A bachelor's degree in a related field. 
• Demonstrated customer service and partnership building skills. 
• Previous experience in the medical/science related fields and understanding of terminology and concepts is strongly desired. The willingness to learn is required. 
• Demonstrated experience leading and managing successful project teams and providing effective leadership and management of direct reports. 
• Ability to travel for work as needed for onsite time with clients and attend industry events.  
• Intermediate to advanced computer skills with proficiency in MS Office Suite (PowerPoint, Word, Excel), video conference applications (e.g. Zoom, Teams, etc.), and project management software; ability to quickly learn new programs. 

Additional Details

• The Company offers benefits that include medical, dental, and vision plans; retirement (401K); annual & spot bonus programs; a fun & dynamic culture; Unlimited Paid Vacation; Paid Sick Leave; and is constantly evaluating options to ensure out team is cared for. 
• Work Location: The Company is currently a remote workplace, though there are plans to potentially secure offices in San Diego, CA to provide space for the team to engage in open collaboration and idea sharing.