As the Payoff Analyst, you will be responsible for handling incoming payoff quotes and ensuring timely communication across all platforms, including Agency (Fannie Mae and Freddie Mac), balance sheet, and HUD. You’ll demonstrate excellent and accurate mathematical skills for payoff statements while proactively addressing additional requests. If you’re ready to expand your multi-family servicing experience in a fast-paced environment, then apply TODAY!

In one year as the Payoff Analyst, you will know you were successful if you…

• Track incoming payoff requests.
• Manage payoff approval process and obtain approval from investors and agencies. 
• Generate and/or approve payoff statements.
• Work with internal and external parties to record mortgage releases and UCC terminations after payoff.
• Assist with audit processes and support department audit procedures.
• Manage loan document collection and/or releases.
• Ensure escrows are released to borrower or transferred as required.
• Manage internal loan document and folder maintenance.
• Other projects as assigned.

What we are looking for… 

• Minimum two years of mortgage servicing experience required with commercial/multi-family mortgage experience preferred.
• Working knowledge of Precision LM mortgage servicing software is a plus.
• Knowledge of Ginnie Mae, Fannie Mae, and Freddie Mac reporting requirements and regulations.
• Knowledge and experience with mortgage releases and terminations a plus.
• Proficiency using MS Word, and Outlook along with an extensive knowledge in Excel.
• Excellent Math skills with accuracy and strong attention to detail required.
• Strong organizational skills. Able to work under and meet strict time deadlines. 
• Strong verbal and written communication skills needed.

With over 30 years of success built on putting people first, Merchants Capital is a proven leader in financing for multi-family housing nationwide. Our licenses with Fannie Mae, Freddie Mac, and HUD/FHA, in addition to our bank’s balance sheet products, allow us to offer custom solutions with agility and ease of execution, expanding access to housing in meaningful and impactful ways. Recognized as a top five affordable lender, Merchants Capital pairs our comprehensive debt offerings with in-house tax credit equity to provide a one-stop-shop for developers and owners. To learn more about Merchants Capital, visit www.merchantscapital.com.

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