Don't miss out on this exciting opportunity! Our Baton Rouge office is seeking an Intake Specialist to add to our team. We are a fast-paced and highly successful plaintiff’s personal injury firm that offers great benefits, with opportunities to advance and learn.

Shift Schedule: 7:30AM-4:30PM Monday-Friday

JOB DUTIES/REQUIREMENTS:

• Receives all incoming calls and emails for the firm and directs them appropriately and professionally
• Follow established guidelines regarding client service, responsiveness, appointment setting and other call handling processes
• Coordinate and schedule investigator meetings with potential clients
• Analyze information obtained from clients and obtain additional relevant information
• Obtains pertinent information from potential new clients while demonstrating confidence, compassion and respect
• Utilizes the firm’s case management system and other technology to document client information appropriately
• Ability to learn and utilize an electronic practice management system
• Ability to multi-task in a high-paced environment
• Being a self-starter, problem solver, and team player
• Positive attitude
• Proficiency with office software, including: Word and Outlook

 PREFERRED:

• 2+ years of experience
• Proficiency with office software, including: Excel and Adobe Acrobat