External Relations Officer
120 S. LaSalle

Legal Aid Chicago encourages applicants with relevant volunteer and work experience, who have experiences with our client communities or individuals who identify as a person of color, LGBTQIA+, immigrant, or otherwise having backgrounds and experiences that are underrepresented in the legal profession to apply.

For over 50 years, Legal Aid Chicago has provided free civil legal assistance to people living in poverty in metropolitan Chicago. Each year our attorneys, volunteers, and staff help resolve civil legal problems, including domestic violence, consumer fraud, and unfair evictions. Legal Aid Chicago was founded on the philosophy that all individuals are entitled to quality civil legal representation, regardless of their income. We work to ensure that poverty is not an impediment to justice by dismantling the legal barriers that perpetuate inequality. Legal Aid Chicago staff live our mission through our core values of equity, excellence, inclusion, kindness, and respect.

Position: Legal Aid Chicago is seeking a full-time External Relations Officer. Under the direct supervision of the Associate Director of External Relations, who is overseen by the Chief External Relations Officer, the External Relations Officer is responsible for supporting the multiple functional areas within External Relations (Raiser’s Edge database administration, fundraising, and communications). The External Relations Officer provides the skills, knowledge, and creativity to support effective and efficient operations of the department’s fundraising, communications, and marketing efforts.


Database Management

  • In-house subject matter resource for Raiser’s Edge
  • Manage Raiser’s Edge donor database, including all donor pledges, giving, and recordkeeping, maintenance, queries, data clean-up projects, and user accounts
  • Create and share weekly batch of donor giving (internally)
  • Accurately process and enter gifts into Raiser’s Edge, create and send timely acknowledgement letters to donors 
  • Design Raiser’s Edge queries for direct mail, grant reports, and annual report lists
  • Analyze results of giving campaigns
  • Maintain best practices for organizational records to sustain data integrity
  • Deliver clear and accurate reporting and tracking
  • Maintain strict confidentiality regarding donor information

Donor Communications

  • Design, help oversee, and manage direct mail campaigns 
  • Call, thank, and cultivate donors to assist with donor stewardship efforts
  • Craft compelling documents that persuasively translate and communicate Legal Aid Chicago’s vision, mission, and project/program initiatives, including for annual report, Giving Tuesday, donor acknowledgment letters, and other fundraising communications

Other Duties

  • Help research and identify new private sources of fundraising income (from foundations and donors) for general operations support
  • Work with ER team to help renew law firms’ and companies’ sponsorship for Annual Luncheon
  • Interface with Associate Board members as necessary for Justice Is Served; evening meeting attendance at AB quarterly meetings may be periodically required
  • Submit proposals to help obtain new and increased funding
  • In collaboration with the Chief of External Relations and Associate Director of External Relations, and rest of the ER team, assist in the planning and execution of special events, including the two biggest annual fundraisers (Annual Luncheon and Justice Is Served)
  • Other duties as assigned


This position is part of the National Organization of Legal Services Workers, UAW Local 2320. The Collective Bargaining Agreement sets employment terms and compensation is determined by the CBA salary scale, based on paid experience.

The External Relations Officer position begins at $59,000 and increases for every relevant year of experience.

Legal Aid Chicago offers a comprehensive benefits package, including:

  • Bilingual External Relations Officers are eligible for an additional stipend
  • Medical, dental, and vision insurance, effective the first day of employment
  • Time Off: 15 vacation days and 13 sick days accrued within the first year of employment
  • 14 paid holidays, including one floating holiday
  • Six weeks of Paid Parental Leave at 100% of the salary after six months of employment
  • 403(b) retirement plan with an employer contribution after one year of employment
  • $50,000 Basic Life and Accidental Death & Dismemberment insurance, at no cost
  • Access to Employee Assistance Program resources, at no cost
  • Monthly internet reimbursement
  • Legal Aid Chicago is a 501(c)(3) non-profit and is an eligible employer for the federal public service loan forgiveness program 
  • Bachelor’s Degree with a minimum of 3-5 years of professional fundraising experience in a nonprofit environment
  • Minimum 2 years of Raiser’s Edge direct, hands on experience preferred
  • Experience with grant writing and/or creative writing
  • Excellent writing, proofreading, and verbal communication skills
  • Superior time management skills and ability to handle multiple projects with attention to detail and meet deadlines
  • Ability to research quickly and effectively
  • Enthusiastic about reaching out to and contacting donors
  • Sensitive to the needs of Legal Aid Chicago’s clients and community
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Legal Aid Chicago offers a hybrid work environment. Our office, located in downtown Chicago at 120 S. LaSalle Street, is ADA accessible and has convenient access to public transportation and local expressways.  

To Apply: Submit a cover letter, resume, and the contact information of two primary professional references and one alternative professional reference. Applications will be reviewed on a rolling basis, and the position will remain open until filled.

Legal Aid Chicago is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants and therefore does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status, or ex-offender status, or any other protected status.

If an accommodation is needed to complete this application, contact Human Resources at humanresources@legalaidchicago.org.