Payroll Coordiator Opporrunity, for a payroll-loving pro! In this role, you will have the opportunity to learn and grow with a fast-paced, fun, HR & Payroll services firm. This is a role for someone passionate about payroll, someone with strong critical thinking skills, and someone who is detail oriented.

Our compensation package includes medical, dental, vision and life insurance; pet insurance; paid vacation, sick time, and holidays; 401k retirement plan with Safe Harbor match; a flexible, dynamic, and fun small team environment; professional development allowances and opportunities; hybrid work schedule; and an opportunity to learn and grow through ownership of your role and empowerment with the company.

What we value

Our commitment to our clients is to serve as an integrated partner where we are viewed as a seamless extension of their team. We pride ourselves on being responsive. Many HR matters can’t wait, and we get that, so we’ve built a team that understands how to operate with a sense of urgency, while also being mindful that reacting is different than responding. We truly work hard, and we also value being real and telling it how it is. That’s not to say we lack polish and diplomacy, but we’ll never tell a client what they want to hear if that’s not what they need to hear. And finally, we like to have fun. HR isn’t always viewed as fun, but we love what we do, and we incorporate our personalities and love for HR in our work every day.

Essential Duties

As a TPHR Payroll Coordinator (PRC), your primary role is to participate in the processing of Payroll for our Total Package clients. In this role, you will also participate in a variety of projects and assignments outside of your assigned Total Package clients.

Live the TPHR Values each day in all that you do for TPHR and our clients.

• Take ownership of everything you touch.
• Be proactive, forward-thinking, and question everything in a positive, inquisitive manner.
• Give your full attention to your work each and every workday.
• Anticipate challenges, push back, and alternative perspectives.
• Collaborate and communicate daily with the team regarding client matters and other relevant topics.
• Know when to escalate matters to leadership. 
• Do not make assumptions.
• Know that bad news doesn’t get better with time; when mistakes happen, urgently communicate such to your leaders.
• Always use the TPHR established tools, techniques, and methods (e.g., SOPs, Teams, LastPass, etc.).
• Keep SOPs and TPHR Continuity Binder updated in real-time.
• Avoid conflicts and seek clarity when uncertain.
• Practice what we preach.
• Always do the right thing when no one is looking.

Work side-by-side with your Payroll Specialist to process payroll for your assigned Clients.

• Use the TPHR Payroll Tracker to execute all payroll processing-related tasks.
• Ensure that payroll is always processed before the client’s deadline. Endeavor to give yourself at least two hours of cushion before the absolute deadline to submit.
• Monitor time punches for wage and hour compliance (meal breaks, proper OT calculations, Regular Rate calculations, etc.).
• Ensure deductions and earnings are properly updated before each payroll submission.
• Balance and reconcile payroll data.
• Always obtain and document proper client approvals before submitting payroll.
• Process one-off checks for corrections, terminations, bonuses, commissions, etc., as needed.
• Participate in the management of the HRIS.
• Provide support to client’s employees regarding their paychecks and payroll profile.
• Work collaboratively with the TPHR team assigned to the client. Regularly communicate to ensure you remain lock-stepped on all client matters that cross over between HR and Payroll.
• Work with the TPHR team assigned to the client to manage the clients’ Compliance Calendar and SOP – keeping both front of mind at all times and ensuring all actions are completed on time.
• Set goals, calendar follow-ups, and drive for timely execution of all duties.
• Properly document all client matters; seek guidance from TPHR Partner when unsure what the best method is to document matters.
• Create reports and provide data to client ad-hock, or on a regular schedule.

Manage Labor Compliance activities for assigned clients, including but not limited to Certified Payroll reporting, interfacing with awarding bodies and general contractors; submitting reports to the DIR; managing wage determinations, rate tables and fringe benefit calculations.

Ensure all client requests are responded to the same day, or first thing the following day when requests come in late in the day.

Maintain up-to-date knowledge of employment laws and best practices for all locations in which you have clients operating.

Monitor all time spent on clients:

• Ensure value is being provided to clients, time is not wasted, and we are managing to budget for Total Package clients.
• Know when to push through conversations for efficiency, when to pick up the phone to stop email exchanges that are not concluding, and when to allow client space to work through the situation, always giving the client the time needed but never losing track that we have a finite amount of time in all of our days.

Cross-train on your peers’ job duties; understand how your regular duties and those of your peers overlap and come together; ensure nothing is dropped or lost in the intersection of these duties.

Will be assigned projects and other duties as a normal course of business. Some for Total Package clients, some for On-Demand clients, and some for general TPHR business operations.

Additional duties will be assigned as needed.

Qualifications - Experience, Education & Certifications

• Bachelor’s degree in Business Administration, Business Management, or related field, preferred. 
• High School diploma or GED required.
• Minimum of 3 progressive years of experience processing multi-state payroll.
• Construction payroll experience a plus.
• Strong mathematical and accounting skills.
• Intermediate computer skills including proficiency with MS Office Suite, Video Conferencing Tools (e.g., Zoom), and the ability to quickly learn new programs.
• Excellent communication skills – written and verbal.
• Professional, responsive, and welcoming customer service skills.
• Ability to exercise good judgment to handle confidential and sensitive personnel matters.
• Ability to work autonomously and as a team member.
• Focused and organized.
• Self-driven and can Get Stuff Done (GSD).
• Possesses a growth mindset.
• Reliable and honest with a strong work ethic.

Physical Requirements & Working Conditions

The majority of work is performed in an indoor office setting and/or home office. You must follow all TPHR policies on safety and ergonomics as outlined in TPHR policy. You are expected to inquire about safety and ergonomics when uncertain or entering a new work environment where hazards may be present. You must be able to sit at and navigate a computer workstation for up to eight hours per day. You may be required to travel locally to visit clients, attend meetings, etc., and on occasion, you may be asked to travel out of town. All TPHR employees are responsible for contributing to a safe and pleasant work environment at all times.