Please note: This is a seasonal position which runs from mid-May until Labor Day.

Purpose of Position

To ensure all members and guests receive the highest level of service.

To promote a sense of Community and encourage island-wide use of the Sandcastle Pool and Fitness Facilities.

To communicate with coworkers, volunteers, KICA staff and managers, other Kiawah entity recreation departments, contracted services, and other island employees as necessary.

Responsibilities and Duties

• Monitor usage of the pool facility by members and guests.
• Greet and perform check-in procedures for all members and guests while engaging in positive interactions.
• Understanding your role within the Sandcastle team and working to achieve your duties to the best of your ability.
• Possess the knowledge to answer questions and direct members around the facility/island.
• Ensures the outdoor presentation and appearance is always clean, pleasing to the eye, and impeccable in its presentation.
• Assist with summer poolside activities, contests, and games.
• Enforce the rules and policies of the facility in a positive manner, supporting The Sandcastle standards and core values.
• Prevent injuries by minimizing hazardous situations or behaviors.
• Follow all company policies and procedures to the Kiawah Standards.
• Work efficiently in order to reduce costs.
• Other duties as assigned.

• Ability to provide quality service to a diverse property owner clientele.
• Ability to diagnose abnormal and emergency conditions and take positive corrective measures to ensure safety and service.
• Ability to interact effectively with patrons and KICA staff.
• Adaptable to flexible working hours, including weekends and evenings.
• Punctual, alert, and with a high degree of initiative and foresight.
• Proven patron service skills.
• Excellent oral and written communication ability.
• Computer skills to include use of point of sale software and member check-in system.
• Repetitive motion in dealing with computer systems, copy machines, staplers, staple removers, telephones, and any other piece of equipment relative to the job.

Physical Requirements:

• Prolonged periods standing or walking.
• Position requires the ability to stand for long periods of time in the heat and exposure to sun.
• Must be able to work in a variety of weather conditions, including extreme heat, sun exposure, and rain.

Other requirements:

• Pass a pre-employment drug screen, criminal background check, and driving record check.
• Maintain a valid South Carolina Drivers License

Kiawah Island Community Association is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.