Server
Description

Full time Food Runner position in our open seating Cafe, shared tip pool, high volume, large capacity Cafe in Highland Square. Nights/weekends required.


Job Summary

Provides excellent customer service to our Café guests in a friendly and efficient manner.


Supervisory Responsibilities

None


Responsibilities

  • Maintains, cleans, and sanitizes cafe area continually.
  • Maintains restrooms and signs off on a restroom checklist hourly. 
  • Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
  • Clears tables quickly and quietly and takes dishes and glassware to dish area.
  • Resets tables and stocks caddies.
  • Ensures guest expectations are met or exceeded.
  • Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
  • Sets up and tears down stages for weekend and musical entertainment 
  • Delivers food and drinks to tables making sure that order is accurate and complete. 
  • Maintains and stocks the water station. 
  • Pre-bus plates and glassware from all tables. 
  • Maintains proper number system and flow within the dining area  
  • Assists all guests depending on needs. 
  • Performs other duties as assigned. 


Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.


Equipment Operated

  • Vacuum Cleaner
  • Liquid Cleansers


Dimensions And Motivators

  • Action Oriented
  • Professional Conduct
  • Verbal Communication
  • Teamwork
  • Patience
  • Tolerance for Stress
  • Attention to Detail
  • Initiative
  • Integrity & Trust
  • Customer Service
  • Listening
  • Planning & Organizing
Requirements

Education and Experience (E = Essential D = Desired)

  • (E) High school education or equivalent or current enrollment


Knowledge, Skills, Abilities

  • Interpersonal skills
  • Verbal skills


Physical Requirements

  • Bending
  • Reading
  • Walking
  • Carrying 50 lbs.
  • Reaching
  • Prioritization skills
  • Hearing (Auditory)
  • Twist
  • Work with little supervision
  • Lifting 50 lbs.
  • Sight or peripheral vision 
  • Grasping
  • Operating Equipment
  • Communication (Verbal) 
  • Standing (up to 8 hours)