Server
Saint Charles, IL Food and Beverage
Description

Provide food and beverage service to club members and guests.

Requirements

Reports to:  Restaurant Manager/Manager on Duty  

Supervises: No supervisory duties included in this position

Classification:  Non-Exempt

Experience: Two years of comparable wait service experience preferred.

Job Knowledge, Core Competencies and Expectations 

  • Greet and acknowledge members and guests.
  • Ability to learn and be able to work on Point of Sale system.
  • Is knowledgeable about the menu, special buffets and wine list.
  • Ability to time the service of each course.
  • Learns members’ names and their special preferences.
  • Knowledge of wines and spirits.
  • Knowledge of all order on arrival menu items, preparation methods, ingredients, garnishes and wine list.
  • Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
  • Knowledge of and ability to perform required role during emergency situations.

Job Tasks/Duties for A La Carte Dining 

  • Sets up side station and performs assigned side (prep) work.
  • Provides immediate attention to all members and guests upon seating.
  • Works on Point of Sale system.
  • Makes sure that children are in the appropriate type of seat and are safe and secure.
  • Distributes food menus and wine list(s); answers questions.
  • Takes cocktail orders, presents menus , suggests menu items and answers questions.
  • Ensure that the correct account numbers and names are given for billing.
  • Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
  • Places orders with kitchen; informs kitchen about any special cooking instructions and/or allergies.
  • Procures items from each station (i.e. soup, salads, etc) as necessary.
  • Serves meals; places dishes by courses in front of each person.
  • Checks back to ensure member and guest satisfaction; replenishes water, butter and any other items as necessary.
  • Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
  • Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
  • Verifies accuracy of prices and/or other charges on all chits.
  • Keeps dining room and bus station areas clean.
  • Clears and cleans tables that have been vacated.
  • Advises supervisor of any complaints as soon as they occur.
  • Performs clean-up and closing duties as assigned.
  • Attends pre-meal/shift meetings.
  • Thanks members and guests; invites them to return.
  • Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
  • Performs other appropriate duties assigned.

Job Tasks/Duties for Banquet Service

  • Performs related banquet set-up tasks.
  • Provides immediate attention to all members and guests upon seating them.
  • Takes beverage orders and serves food in specified station.
  • Pours and refills wine, coffee, water and other beverages served with and after      the meal.
  • Clears soiled dishes as needed.
  • Cleans all assigned work areas in kitchen and banquet areas.
  • Advises  supervisor of any member or guest complaints as soon as they occur.
  • Assists in closing functions such as removing linen, bussing glasses, dishes, silverware, etc., and re-setting the room for next function.
  • Attends staff meetings including pre-service sessions.
  • Consistently follows all food safety-related requirements.
  • Completes other appropriate assignments made by the event supervisor.

Job Tasks/Duties for Pool service

  • Take food and drink orders on pool deck
  • Maintain cleanliness of pool area
  • Assist Cabana Bartender
  • Assist with pool operations

Licenses and Special Requirements

  • Food safety certification.
  • Of legal age to serve alcoholic beverages.
  • Alcoholic beverage certification.
  • Sexual Harassment Prevention training.

Physical Demands and Work Environment

  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch
    and twist or reach.
  • Push, pull or lift up to 50 pounds.
  • Continuous repetitive motions.
  • Work in hot, humid and noisy environment.

Perks:

• Higher hourly pay than typical restaurants

• Automatic gratuity in restaurant

• Free golf and food

• Flexible schedule

• Opportunity to work in many areas; Clubhouse, Pool, Events, Weddings, Golf outings

• Great atmosphere, earlier nights than typical restaurants

• Great people, many people stay year round or help during breaks from school

• Opportunity for overtime, time-and-a-half pay

• Employee discount

• Food provided


Food Handler and Basset Certifications required within 2 weeks of hire date (SCCC will reimburse this)

Salary Description
$13 - $15 based on experience ; $20 Banquet Events