The Insurance Analyst is responsible for adhering to Agency or HUD guidelines to ensure proper compliance coverage with insurance. You will efficiently gather documentation and files to prep waivers as needed by insurance clients. In this role, you will exhibit profound time management skills and approach incoming requests with a proactive mindset. The Insurance Analyst will uphold timely communication and set clear expectations with clients to streamline processes. If you are eager to further your knowledge in multi-family servicing, then apply TODAY! 

In one year as a GSE/Non-GSE Insurance Analyst, you will know you were successful if you…

• Review Loan Documents, Appraisals, Engineering, Seismic, and Phase I Environmental Reports to determine loan-specific insurance requirements.
• Input and maintain data using SS&C PLM.
• Point of contact on insurance questions, coverage requirements and investor guidelines
• Conduct due diligence of loan documents to ensure proper loan setup and servicing of the loan.
• Identify potential risk for the company and the investor and promptly notify the appropriate parties following identification of any coverage issue, deficiency, or lapse in coverage.
• Perform annual review of insurance certificates, statement of values and invoices to determine compliance with Investor guidelines.
• Audit insurance policies to ensure conformity with investor compliance.
• Process Insurance waivers/Exceptions with supporting documentation for non-compliant insurance issues.
• Pursue and obtain invoices, paid receipts, and evidence of insurance on assigned portfolio.

What we’re looking for…

• Bachelor’s degree, preferably in the business or finance areas; or insurance related industry designations with direct experience and demonstrated ability to perform the required tasks.
• Minimum of 1 year’s insurance experience in multifamily loan administration preferred.
• Knowledge of Commercial Insurance Coverage – Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance.
• Familiarity with Agency and Lenders programs a plus.
• Requires problem solving skills as well as the initiative to troubleshoot and find resolutions.
• Requires excellent communication skills, written and oral, through all levels of the organization.
• Must demonstrate the ability to identify, interpret and apply applicable guidelines in managing assigned processes.
• Must possess strong organization and communication skills with a focus on accuracy and attention to detail.
• Must demonstrate the ability to successfully schedule own workload to meet deadlines and manage assigned portfolio, prioritizing according to risk and urgency most efficiently.
• Ability to work well as part of a team while also capable of self-motivation and strong individual performance.
• Providing premier customer service to investors, borrowers, agents, and co-workers.
• Demonstrate continued growth and development towards a senior role in the department.
• Ability to maintain a positive attitude in all situations.
• Requires high level of computer proficiency in Microsoft Office, specifically regarding Outlook, Word, and Excel.

With over 30 years of success built on putting people first, Merchants Capital is a proven leader in financing for multi-family housing nationwide. Our licenses with Fannie Mae, Freddie Mac, and HUD/FHA, in addition to our bank’s balance sheet products, allow us to offer custom solutions with agility and ease of execution, expanding access to housing in meaningful and impactful ways. Recognized as a top five affordable lender, Merchants Capital pairs our comprehensive debt offerings with in-house tax credit equity to provide a one-stop-shop for developers and owners. To learn more about Merchants Capital, visit www.merchantscapital.com.

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