COMPANY BACKGROUND

Epiq Solutions is an engineering company that develops Software Defined Radio (SDR) transceiver cards, systems, and solutions that push the state of the art in cellular and RF sensing, security, and wireless communications. The Epiq Solutions team has expertise spanning RF system design, physical layer signal processing, and higher layer protocol processing including 2G/3G/4G/5G cellular and other personal communications protocols. Epiq Solutions systems are utilized by numerous commercial and defense/security customers throughout the world, providing solutions for multiple markets including embedded wireless transceivers, cellular survey, RF recording, technical surveillance countermeasures (TSCM), wireless intrusion detection system (WIDS) and wireless cybersecurity. While the company has been steadily growing since its inception in 2009, its “small business” and team-focused culture continues to thrive and contribute greatly to its success.

JOB OPENING

We are seeking an experienced and proactive Senior Systems Administrator to join our dynamic IT team. In this key role, you'll be responsible for maintaining, upgrading, and managing our software, hardware, and networks. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently, enabling our business to thrive in a fast-paced environment. If you are technically skilled, passionate about driving systems efficiency, and enjoy solving complex problems, we invite you to bring your expertise to our company and make a significant impact. Specific job tasks include the following:

• Coordinates with other teams and administrators of system maintenance tasks.
• Setting up user, administrator, and service accounts for Linux, Windows, and Mac.
• Maintains system documentation and creates SOP’s.
• Monitor and optimize system performance. 
• Install system-wide software for servers and workstations.
• Evaluates vendor products and makes recommendations to purchase hardware and software.
• Monitors backups and performs backup recovery when needed.
• Setup Active Directory integration with Linux and Mac.
• Create scripts to automate tasks for Windows and Linux.
• Use cybersecurity tools to investigate, report, and remediate incidents.
• Keep systems patched regularly using software deployment and patching tools.
• Creates, monitors, and maintains virtual machines on Hyper-V.
• Fields support requests and maintain good record keeping in the help desk ticketing system.
• Provides support for staff for Windows, Linux, and Mac computers.
• Deploys software using deployment tools.
• Configures and deploys MDM solutions for Mac, iOS, and Android devices.
• Supports and performs basic configuring for network switches, storage, and firewalls.
• Contact support vendors for systems when problems occur.
• Ability to be onsite when needed for tasks (mostly remote work is available).
• Helps implement and adhere to compliance frameworks.

SKILLS AND EXPERIENCE

• 6 years or more of experience professionally managing Linux Servers or Desktops
• 6 years or more of experience professionally managing Windows Servers and Desktops
• Bash and PowerShell scripting skills
• Bachelor’s degree or 10 years of experience in IT Support / System Administration Roles
• Excellent analytical and troubleshooting capabilities
• Demonstrated effective interpersonal skills (written and oral)
• Hardware installation and troubleshooting
• Helpdesk Support 
• Azure Certifications
• Microsoft Server Certifications
• Linux Certifications
• Other IT Certifications
• Desire to learn and teach others

BENEFITS

• Flexible work hours and telecommuting options
• Generous vacation policy
• Paid five-week sabbatical every five years
• 401(k) matching
• Health, dental, vision insurance
• Life and long-term disability insurance
• Employee assistance program
• Wellness reimbursement
• On site fitness facility
• Charitable giving company match
• Competitive salary commensurate with experience and performance
• Fun, laid-back culture and rewarding work!

Epiq is an Equal Employment Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.