Seasonal Teller
Description

Tellers interact with most Bank customers and thus are responsible for reflecting the core values of the Bank to ensure that bank customers have a positive banking experience. The teller is also responsible for accurately processing transactions, identifying customer needs, suggesting Bank products and services or referring the customer to other Bank personnel.

Requirements

Essential Functions:

  1. Provides professional, courteous and efficient service to all customers. Makes eye contact, learns and uses the customer’s name.
  2. Understands and resolves customer inquiries or refers customers to other Bank personnel for solutions.
  3. Maintains a strong knowledge of the Bank’s deposit products and services, gaining knowledge through experience, education and training.
  4. Makes product suggestions based on the customer’s needs and makes referrals to other Bank personnel as needed.
  5. Accepts and accurately processes all Bank transactions.
  6. Negotiates checks and places holds within established limits.
  7. Balances cash drawer at the end of shift and reports any discrepancies to the supervisor.
  8. Exhibits strong commitment to confidentiality.
  9. Complies with and remains current with federal and state banking regulations, as well as with all bank and branch policies and procedures.
  10. Performs other miscellaneous duties or special assignments as required or assigned.

Other Duties and Responsibilities:

  1. Effectively prioritizes work. 
  2. Eagerly accepts new challenges. Understands that each day may be different and adapts to change accordingly.
  3. Attends all required meetings and training.