Professional Education Program Manager
Job Type
Full-time
Description

SUMMARY


The Professional Education Program Manager is responsible for the training and education of Pain Management HCPs to promote the safe and effective use of the SPRINT PNS system to optimize patient outcomes. The role works closely with the Director of Professional Education, Sales leaders, and internal stakeholders to ensure that professional education programs meet or exceed expectations and align with company growth goals and objectives. This role includes the development, management, and execution of professional education content and programs to achieve the desired impact and effectiveness of educational initiatives.


PRIMARY RESPONSIBILITIES

  • Work with the Director and Sales leaders to develop a plan and budget to assure appropriate HCPs (physicians, Fellows, APPs, referral HCPs, etc) are effectively trained on the SPRINT PNS system to optimize patient outcomes.
  • Implement standardized training and education methods that increase the likelihood of optimal patient selection, therapy delivery and physician/account independence.
  • Assure interventional pain management physician skill development in image-guidance and neuromodulation to drive access, adoption, and revenue for SPRINT.
  • Develop and deploy appropriate strategies, messages, invitations, registrations, pre-requisite management, content delivery, SME coordination, venue selection, compliance with CME (as required), and execution of all professional education programs with the support of the sales organization.
  • Work closely with Marketing and Marketing Operations to manage all systems, records, and data information related to marketing campaigns and associated professional education programs.
  • In conjunction with the Marketing and Sales Leaders, collaborate with and identify opportunities for training with professional societies and other course offerings.
  • Advance and develop KOL and physician advisor relationships required to optimize SPR’s market leadership presence. 
  • Assure appropriate management of all training records, reports, and sign-in sheets.
  • Assure that all activities are in compliance with SPR’s Corporate Compliance Program.
  • Implement training objectives through several channels and tools including web-based deployment, sales tools, industry-supported courses, proctorship arrangements and private courses offered by SPR Therapeutics, among others.  
  • Coordinate budget planning, negotiate venue and travel plans, as appropriate, in conjunction with administrative support.
  • Assume other related duties as assigned.
Requirements

KNOWLEDGE AND SKILL REQUIREMENTS

Experience, Competencies, Education:

  • Minimum Bachelor’s Degree.  
  • Minimum 5 years of experience; ideally in marketing and/or professional education within the medical device industry or clinical experience associated with pain management.
  •  Successful track record of program implementation, physician targeting, KOL development and patient interactions, ideally within pain management and/or orthopedic sectors.
  • Pursues excellence in program, curriculum, and tool development, measurement and refinement.
  • Excellent oral and written communication skills.
  • Track record of working with physicians and internal partners to co-develop preparatory, didactic and hands-on curricula including procedure skill development.
  • Experience in instructional design and delivering educational content to ensure learning transfer.

WORKING CONDITIONS

  • Ability to get the job done in a “we-can-do” environment, allowing for flexible hours, depending upon the project and/or customer needs.
  • Remote and small office environment.
  • Significant travel – 30% or more; often including weekends.