WESTSIDE IS LOOKING FOR A COMMUNITY HEALTH WORKER - MOBILE HEALTH UNIT!
JOIN THE TEAM TAKING CARE OF THE COMMUNITY!
Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Community Health Worker for Mobile Health Services engages in outreach efforts for our mobile health clinic. During the harvesting season, the focus is directed toward the migratory and seasonal agricultural worker (MSAW) populations to connect them with the services of Westside Family Healthcare and its collaborating partners. During the harvesting season, the Community Health Worker travels to farms, labor camps and other housing locations within Kent and Sussex Counties to address the health and social service needs of the migratory and seasonal agricultural workers, act as a liaison between them and social services agencies, and participate in health fairs as a lay health educator.
Outside of the harvesting season, the Community Health Worker works on projects related to the MSAW population and others in the community. This will include travel to community service centers to address health and social service needs in the community to connect them with Westside services.
Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay. With 240 team members, five health centers, one mobile health unity and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time.
Our Mission: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay
Our Vision: Achieve health equity for all
Our Values:
- Compassion: Lead with compassion
- Service: Serve with humility
- Excellence: Be exceptional
- Empowerment: Empower all people
OUR BENEFITS: Our benefit package includes medical insurance (two plans to choose from), dental insurance (through Guardian Dental), vision insurance, life insurance paid by Westside with the option to purchase more paid, short term disability paid for by Westside, long term disability paid by the employee, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.
Responsibility of the Community Health Worker - MSAW Program
- Maintain relationships with managers and crew leaders to gain access to migratory and seasonal agricultural workers and update crew.
- Travel to farms weekly to provide social service resources, health education, enabling services and follow-up to migratory and seasonal agricultural workers.
- Greet all agricultural workers and their family members in a friendly, courteous, helpful, and professional manner.
- Register all migratory and seasonal agricultural workers in the electronic medical system, update current patient demographic and insurance information and document all services via Social Services Encounters.
- Evaluate financial circumstances and place patients on appropriate sliding fee scale.
- Collect payments and co-payments from patients, reconcile daily charges and payments according to route slips.
- Utilize designated assessment tool for assessing the overall health and social service needs of agricultural workers and their family members.
- Assist all migratory and seasonal agricultural workers who need help with completing any necessary paperwork.
- Develop, organize, translate, and produce culturally sensitive and competent health education materials needed for agricultural worker outreach and educational events geared towards the targeted population and participate in health education activities.
- Attend community meetings and participate in community events/fairs.
- Assist with finding outreach events and identifying farms that need services.
- Provide transportation for patients and/or supplies as appropriate.
- Utilize EMR to assist patients with scheduling dental visits and office visits as needed.
- Refer uninsured patients to enrollment services for assistance.
- Assist with scheduled Maintenance/cleaning of rental vehicle.
- In the offseason, assist with MSAW (Migrant and Seasonal Agricultural Worker) related projects as directed by MSAW supervisor and Associate Director.
- In the offseason, serve as liaison to assist patients with in-office health services.
- During offseason, participate in outreach and clinical events of non-MSAW populations as directed by MSAW supervisor and Associate Director.
Minimum Objective Qualifications
- High school diploma or GED
- Two years of related experience, such as community services, the healthcare environment or social services work
- Fluency in written and spoken English and Spanish, or English and another language spoken by migratory and seasonal agricultural workers working in Delaware.
- Six months of experience using computers and Microsoft Office software
- Driver’s license and clean driving record
- Basic life support certification
Preferred Objective Qualifications
- Associate or bachelor’s degree in education, business, psychology or another health-related field
- Experience in providing services to seasonal and/or migratory agricultural workers.