Club & Hub Program Manager


Job Purpose

The Club & Hub Program Manager is responsible for the development, implementation and supervision of Community Engagement supports for individuals with neurodevelopmental disabilities under VIA policies and procedures. 

Duties and Responsibilities

  • Be well-versed and able to communicate knowledgeably about VIA;
  • Maintain confidence and professionalism in all areas: communication, dress, and supervision.
  • Meet with and conduct tours with potential clients;
  • Complete intake documentation for new clients who wish to participate in Adult and Family Services;
  • Develop individual Part V’s in correlation with the individuals Person Centered Plan;
  • Utilize WAMS for uploading of client plans and monitor the system daily;
  • Develop and implement client data collection systems;
  • Develop, implement, and train staff on necessary forms for VIA, local, and state agencies;
  • Oversee community engagement activities;
  • Supervise, oversee and train behavior tech direct care staff;
  • Aid the Director of Adult Services and Administrative Assistant in billing of Medicaid;
  • Responsible for adherence to all licensure regulations in conjunction with Director of Compliance; 
  • Responsible for implementing accreditation standards in conjunction with Director of Compliance;
  • Responsible for staff scheduling;
  • Complete training of staff;
  • Troubleshoot challenges with Director of  Adult Services;
  • Develop community relationships for day program/community engagement activities and plan those activities;
  • Ensure client outcomes and implementation of billable services;
  • Communicate often and with professionalism with clients, families, and agencies;
  • Ensure that member records are maintained per organizational and licensure standards in conjunction with Director of      Compliance;
  • Assist with fundraising activities;
  • Assist with regular program evaluation and quality improvement initiatives;
  • Transports clients on outings and maintains safety of all clients in all program locations;
  • Demonstrates professionalism at all times;
  • Maintain confidentiality with staff,  clients, public and private agencies; and
  • Perform other related duties as assigned

Position Type 

This is a full time position. 




  • Bachelor’s degree in related field (Master’s degree preferred)
  • Proficient in using Microsoft Office products (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat Products
  • Excellent written and oral communication 
  • Ability to prioritize and multi-task in a fast-paced environment
  • Familiarity with individuals with autism and related developmental disabilities
  • Ability to maintain a professional attitude and demeanor when working with students, consumers, families, staff and visitors
  • Strong organizational and time management skills, with attention to accuracy and detail