Through our shared values and culture of professional team service, we engage and inspire the Aggie Network to support Texas Aggies and perpetuate the Aggie Spirit. We seek an individual to join a highly motivated team in selflessly advancing The Association of Former Students’ noble mission by assisting  The Association’s Events Department with setup and tear-down of meetings, special events and conferences, and providing exemplary customer service to the campus community and guests in a professional, courteous, and efficient manner.

NOTE TO APPLICANTS: An application must be completed in its entirety in a single session. The system does not allow the applicant to save their information and return later to complete the application. Please have all materials on hand before starting the application.

DUTIES

Assists The Association’s Events Department with setup and tear-down of various events:

• Assists Events staff as instructed with preparing rooms for meetings, events and conferences including the delivery, set-up, tear-down and storage of equipment such as tables, chairs, audio-visual equipment, and other items as needed.
• Provides equipment instruction and assistance to clients before and during events.
• Serves as an event monitor who is always accessible by client to troubleshoot and resolve technical and non-technical issues that may arise.
• Assists events staff with maintenance and tracking of equipment and supplies.
• Updates manager each semester to discuss availability for this on-call as needed position. 
• Work required events including Board and Leadership Council Meetings, Annual Distinguished Alumni Gala, some home football Game Days, and Aggie Ring Days.

Participates in and provides input on various Association-wide activities:

• Actively contributes toward efforts to achieve our culture, engagement, and fundraising goals.
• Provides on-site event support for Board and Leadership Council meetings.
• Participates on internal event teams and task committees.
• Participates in Association events, including but not limited to Aggie Muster, Aggie Ring Day, Reunions, Distinguished Alumni Gala, Pass It Back Day, All-Aggie Grad Party, and All-Aggie Hullabaloo, as needed.

Serves as an ambassador for The Association:

• Meets our Team Expectations.
• Supports The Association’s marketing, communications, and branding initiatives.
• Fosters relationships with students, former students, parents, faculty, staff, and friends of Texas A&M. 

Other duties as assigned:

This description of expected duties is neither all-inclusive nor permanent. Employees may be required to take on additional duties without notice.

TEAM EXPECTATIONS

The Association of Former Students is a team, and each member of the team is important to the overall success of the organization. To achieve our goals and mission, each team member will:

• Display a positive, customer-focused attitude and treat all individuals with courtesy and respect.
• Manage each customer experience with the highest level of service and enthusiasm. Seek opportunities to exceed expectations and develop lasting relationships.
• Make innovative contributions by proactively challenging current practices and suggesting and implementing improvements.
• Contribute to our team environment by being a productive, supportive and reliable teammate. Take responsibility for their actions and the outcomes produced.
• Lead with a positive example and in doing so, inspire others to fulfill the expectations of our team.

KNOWLEDGE, SKILLS & ABILITIES

Required: Organized, detail-oriented and resourceful, with good problem-solving and decision-making skills. Reliable, punctual, flexible and willing to assist with a variety of tasks. Excellent interpersonal skills with emphasis on customer service. Familiarity with Microsoft Office. Familiarity with the Texas A&M campus and surrounding area. Ability to carry objects up to 40 pounds, to stand for three or more hours, and to move quickly when needed at events. 

OTHER REQUIREMENTS

Availability to work events, some of which include: three Board of Directors Meetings, annual Distinguished Alumni Gala, GatheRing, former student Reunions, and a portion of home football games. Availability to work multiple semesters. Strong commitment to the mission and vision of The Association of Former Students, with the ability and desire to advocate for the organization and Texas A&M University. 

EXPERIENCE

Required: None.

EDUCATION

Required: Current student at Texas A&M University. 

SUPERVISION

Received: Manager of Events.

Given: None.