Front-of-the-House Manager at DeBordieu Club Starting 60K!
Job Type
Full-time
Description

Imagine…The Gazebo, a coastal bliss, a much-anticipated destination for our members to enjoy the essence of summer serenity. Nestled along the oceanfront pool and beach, this outdoor sanctuary invites patrons to enjoy an assortment of summer libations, including refreshing cocktails and culinary delights.


A fusion of elegance and comfort, the DeBordieu Beach Club is one of the latest renovated beachfront dining gems that is perfect for all seasons. With its outdoor screened-in porch, spacious seating, cozy couch area and fireplace, modern high-top tables and luminous bars, this space transcends mere elegance, offering warmth amidst the coastal allure. Two of our newest dining spaces at the Beach Club are Lafayette and Lulu’s, both named after historical figures and aspects of DeBordieu’s rich heritage. Both spaces feature open kitchens, allowing our talented chefs to showcase their culinary expertise while engaging with the members and guests alike.


The Blue Heron stands as the central hub for beach and pool day essentials, offering a plethora of amenities to enhance the coastal experience for our members.  To add on to the overall experience, Blue Heron boasts a wood-fired pizzeria, where members and their guests can savor delectable, customized pizzas, savory wings, and an array of beach-inspired dishes from its diverse lunch menu. With its comprehensive offerings and convenient location, the Blue Heron epitomizes convenience and relaxation for all beachgoers.


Whether it's lounging with friends or savoring solitude by the sea at The Gazebo, or grabbing a quick bite at the Blue Heron, or gathering for a more sophisticated meal with a spectacular panoramic view from the ocean front Beach Club, all three amenities will make every day at the beach an occasion throughout the year!


Reasons to Join Us at DeBordieu Club

If your aspiration is to lead in hospitality, this is an opportunity that you can’t resist nor shouldn’t miss! The Country Club industry is the epitome of hospitable and stellar service that is both genuine and meaningful. 


Working at DeBordieu Club is a unique work environment where one can gain valuable experience and skills from one of the most reputable and prestigious employers in Georgetown, South Carolina. It is the  chance to be both the mentor and the mentee at a place where you will find meaningful and lasting connections with not only our members, but to network with our work community filled with newfound and potential friendships, colleagues, leaders, and mentors.


To be successful in this role, please read the following job summary. While we do require some experience or qualifications to be considered for this position,  we are willing to train the right person as long as one comes with the willingness to learn and instills the passionate drive to deliver hospitality aligning with our culture. 


We also offer awesome benefits and perks for our seasonal staff including complimentary employee meals, employee parking, occasional golf and tennis privileges, employee parties, discounts, recognition incentives, and more!

Full-time, non-seasonal employees get to enjoy additional perks including:

  • 401k Retirement
  • Medical Insurance, Dental, Vision, and more
  • Employer Funded Health Savings Account
  • Complimentary employee meals and parking
  • Occasional golf and tennis privileges
  • Vacation, Sick Leave, Paternity Leave, Jury Duty, and Bereavement Leave
  • DeBordieu Loan Program and Grocery Program
  • On-Demand Pay
  • Employee parties, discounts, recognition incentives, and more!
Requirements

Job Summary (Essential Functions)? 

Assure a high standard of appearance, hospitality and service in personnel and cleanliness of dining room. You are responsible for the Beach Club, Blue Heron, and Gazebo. Ensures timeliness of food service. Supervise and train all staff. Manage within budgetary restraints. Develop and implement programs to increase revenues through repeat business and higher check averages.? 


Core Culture Expectations

  • Promotes DeBordieu Club’s legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. 
  • Consistently aspires to fulfill our core Company values (Communication, Family/Community, Trust, Teamwork, Passion).
  • Delivers hospitable and stellar customer service.
  • Works well with others and is capable of being a team player.
  • Positive attitude that is accompanied with polite and respectful demeanor.

Job Knowledge, Core Competencies and Expectations 

  • Promotes DeBordieu Club’s legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. 
  • Consistently aspires to fulfill our core Company values (Communication, Family/Community, Trust, Teamwork, Passion).
  • Delivers hospitable and stellar customer service. 
  • Works well with others and is capable of being a team player.
  • Positive attitude that is accompanied with polite and respectful demeanor.
  • Speaks to guests and co-workers using clear, appropriate, and professional language that is consistently positive and respectful.
  • Maintains high standard of personal appearance and grooming as outlined by DeBordieu Club.
  • Follows and understands all club guidelines pertaining to food and bar service.
  • Demonstrates problem-solving abilities.
  • Adheres and upholds hygiene, sanitation, and food safety standards.
  • Works in an environment that is fast-paced and high in demand and acquires a sense of urgency.
  • Responsible for management of dining room service in the main clubhouse.? 
  • Maintains a high level of member contact throughout service hours.? 
  • Knowledge of and ability to perform required roles during emergency situations.

Job Tasks, Duties and Responsibilities

  • Designs floor plans according to reservations. 
  • Plans dining room set-up based on anticipated guest counts and client needs. 
  • Takes reservations, checks table reservation schedules and maintains reservations log. 
  • Greets and seats members and guests. 
  • Inspects dining room employees to ensure that they are in proper and clean uniforms at all times. 
  • Hires, trains, supervises, schedules and evaluates dining room staff. 
  • Confirms time, attendance and hours worked and approves weekly departmental payroll prior to submitting it to the Payroll Office. 
  • Set up daily sales reports for food and beverage outlets.?
  • Produces daily or meal-period revenue analyses and other reports from point of sale (POS) systems used in the dining room. 
  • Performs daily POS closeout and tip distribution requirements (if applicable). Verifies proper distribution of tips and hours for employees and submits to Payroll Office. 
  • Provides appropriate reports concerning employee hours, schedules, pay rates, job changes, tip pools, etc. 
  • Receives and resolves complaints concerning dining room service. 
  • Serves as liaison between the dining room and kitchen staff. 
  • Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule. 
  • Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc. 
  • Able to lead staff through all service types such as American, Russian, French and Buffet.  
  • Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns. 
  • Makes suggestions about improvements in dining room service procedures and layout. 
  • Trains staff on all aspects of the POS system. 
  • Develops and supervises the revenue control system. 
  • Assures that the dining room and other club areas are secure at the end of the business day. 
  • Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for. 
  • Develops and maintains the dining room reservation system. 
  • Develops and implements an ongoing marketing program to increase dining room business. 
  • Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals. 
  • Utilizes computers to accurately charge members, create forecast and revenue reports and write correspondence. 
  • Develops and continually updates and refines policy and procedure manuals for service staff to increase quality and to control costs. 
  • Assists in service and tableside cookery, as needed. 
  • Attends scheduled staff meetings. 
  • Plans operating budget for dining service responsibilities. 
  • May serve as club’s opening and closing manager or manager on duty. 
  • Works with the Executive Chef to update, review and print weekly menu changes. 
  • Assists in developing wine lists and beverage promotions. 
  • Tracks wine sales. 
  • Assures that local and state laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed. 
  • Performs other appropriate assignments and projects as required by the Food and Beverage Director.

Education and/or Experience 

  • High School Diploma/GED
  • A four-year college degree in Hospitality preferred
  • Minimum of three-year work experience dining room supervisory experience preferably in the private club industry

Licenses and Special Requirements 

  • Must be at least 18 to serve or 21 to tend and manage the bar
  • Alcoholic beverage certification is a plus
  • Food safety certification is a plus
  • Country Club or Golf Club experience is a plus but not required
  • Flexible schedule including evenings, weekends, and holidays as needed
  • CPR/AED and/or First Aid Certification a plus

Physical Demands and Work Environment 

  • Required to stand for long periods and walks, climbs stairs, balances, stoops, kneels, crouches, bends, stretches and twists or reaches. 
  • Carries and balances a tray to get food to the designated table.
  • Pushes, pulls or lifts up to 50 pounds. 
  • Continuous repetitive motions. 
  • Works in a hot, humid and noisy environment.

Full-Time, Salaried Exempt

Starting at $60,000 based on experience


We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.


This job description is not intended to be all-inclusive. This role may  perform other related duties and tasks necessary to meet the standards and quality of service at DeBordieu Club, Inc. 

Salary Description
Starting $60K/yr based on experience