Court Navigator
Description

JusticeLink LLC: The nearly 16,000 Tulsans released from jail each year face critical barriers to accessing care, housing, work and other services essential to getting back on their feet. Re-arrest and recidivism are common, as nearly 40% of all Tulsa County jail admissions represent people arrested multiple times in the year. Coordination and navigation challenges in Tulsa contribute to this problem as there are currently no standards for coordination between agencies and nonprofits. 


Launched in October 2022, JusticeLink is a new diversion services center established in Tulsa that acts as a collaborative, multi-agency network dedicated to providing coordinated, life-stabilizing services to justice-involved people navigating the criminal legal system.


Key features of JusticeLink include:

  • One-stop-shop under one roof for clients to access multiple service providers around employment, case management, education, housing, family services, mental health, substance abuse and public benefits.
  • Personalized court navigation for issues around fines & fees, court appearances and legal support, among other needs.
  • Service referrals to other high-quality providers


Position Summary: 

The Court Navigator will provide direct justice navigation services to JusticeLink clients. The criminal legal system is often confusing and complex so the court navigator will help clients navigate the process in order to assist them in remaining in the community.  The Court Navigators will manage a monthly caseload and will be primarily responsible for contacting individuals with active Tulsa County criminal-legal cases to ensure follow-through regarding court appearances and requirements. Court Navigators will work closely with Resource Navigators to ensure case plans and resources accessed are shared with the courts. 



Responsibilities/Essential Job Functions: 

The following functions represent the majority of the duties performed by the position. The description is not meant to be all-inclusive or prevent other duties from being assigned when necessary: 

  • Maintain court ordered appearances for all clients so they may be notified of any upcoming court dates.
  • Assist clients with any transportation needs they have in getting to court and help finding courtrooms or related agencies.
  • Assist with pre-trial or probation compliance.
  • Serve as an ongoing liaison with attorneys, judges, and court clerks.
  • Work closely with resource navigators as they connect individuals with community services and resources. 
  • Adhere to agency code of ethics and professional standards including maintaining strict client confidentiality.
  • Maintain complete and accurate documentation of all activities and reports through computerized entry in accordance with program standards and guidelines.
  • Attend required training in support of duties and responsibilities of this position. 
  • Other duties as assigned, including those required to fulfill activities in support of JusticeLink operations. 
Requirements

QUALIFICATIONS: 

Education & Experience: 

  • High school diploma or equivalent is required. Advanced degree is preferred.
  • Previous experience with criminal-legal system impacted clients and/or engaging culturally diverse populations in social services is preferred. Lived experience navigating criminal justice systems also qualifies and is highly valued in this role.
  • Experience or working knowledge with nonprofit, governmental agencies, social services, or criminal justice system is preferred.
  • Experience with Google Suite and Salesforce is preferred.


Competencies, Skills & Knowledge: 

  • Professional courtesy empathetic to the diverse situation and needs of individuals in the criminal legal system. 
  • Experience in navigating systems.
  • Excellent interpersonal communication skills in order to communicate effectively with peers and to maintain productive working relationships with agency partners.
  • Careful attention to detail.
  • Skill in operating a personal computer and smartphone applications. 


Physical Requirements: 

  • Communicate: Frequent phone communication; Must be able to exchange accurate information over the phone, email, use an enterprise SMS text messaging platform, and face to face.
  • Operate: Constant operation of computer, phones and other office productivity tools.
  • Willingness and ability to travel between multiple locations of JusticeLink (community, Courthouse, jail) and service provider offices as required to meet client needs.


Hours & Location: 

  • Must reside locally in order to be on-site and serve clients in-person. JusticeLink has two established office locations, one in the Tulsa County Courthouse co-located in the Public Defender’s Office, located at 500 S. Denver, 3rd floor, and the main JusticeLink office, located at 211 West Archer, in Tulsa. 
  • The Court Navigator position is primarily based in the Tulsa County Public Defender’s office.
  • Typical work hours are Monday – Friday from 8:00 to 5:00, but flexibility required for various JusticeLink events or meetings that may occur evenings or weekends.


Salary:

  • It is anticipated that the salary for this position will be between $45,000.00 and $50,000.00 per year.  This will ultimately depend on the candidates level of job related experience & education.


 

About our Benefits

As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and a generous retirement contributions designed to support you and your family.

Details:

  • 100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.
  • 401K employee and employer contributions.
  • Paid time off to support you while you are out of the office.
  • Paid holidays so our employees can spend time with those they care about.
  • Employer paid AD&D life insurance, with employee options to add supplemental life insurance.
Salary Description
$45,000.00 - $50,000.00