Background

The Society of St. Vincent de Paul, Archdiocese of St. Louis (SVDP), is a grassroots, volunteer-based, direct-aid organization that brings together men and women to grow in their spirituality through service for others. We have been serving the Greater St. Louis area since 1845. We are part of a national organization and linked by the common mission of the Society of St. Vincent de Paul.

The Archdiocesan Council is composed of 140+ parish-based volunteer groups called Conferences. The Main Council operation serves as a resource and support system for these Conferences.

The Key Holder has additional responsibility for a cashier, stocker/receiver who wants to advance to a management position and has an above average, proven work record. This position performs the management processes required to open and close the store and a resource for employees to ensure the success of SVDP’s mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Receiver-Stocker

• Presents a professional, clean appearance and provide courteous service to all customers.
• Responds quickly to the bell for customer service needed at the dock.
• Assists customers lifting the donated items, may lift up to 100 lbs.
• Utilizes resources to assist with heavy lifting as an electric forklift (must be certified) or other staff to help.
• Assists the drivers with the unloading of large and heavy donated items and with the loading of items for recycling.
• Brings items out to the floor for display and stocking.
• Assists customers loading items in vehicles.
• Must be able to work a flexible schedule.
• Other duties as assigned.

Cashier

• Responsible for a balanced drawer.
• Handles merchandise with care from checking out to the bagging process.
• Uses accuracy when ringing up a sale and counting back cash money. Make sure the customer receives a receipt and use diplomacy when a customer’s credit card is declined.
• Follows the cashier policies and procedures regarding not checking out own merchandise, any family member, other employees or volunteers.
• Contacts store management with questions and advice on handling unusual situations.
• Provides applicants with application and job responsibility information, assists with setting up applicants for an interview.
• Must keep cashier area and fitting rooms clean and merchandise straightened.
• Must be able to work a flexible schedule.

Organization Mission and Policies:

• Supports and demonstrates excellent customer assistance by following the SVDP’s Customer Service Motto to “Serve our Valuable Customers with Distinction and Purpose” which defines “our valuable customers” as both internal and external; i.e. co-workers, donators, vendors, organizational contacts and thrift store consumers.

• Less than high school education or High School diploma or GED
• One year related experience or training; or equivalent combination of education and experience.
• Experienced operating a POS cash register system or will train
• Proven math and cash drawer balancing skills
• Respected resource for other employees
• Demonstrates ability to work on a team
• The employee must occasionally lift and /or move up to 50 pounds.
• The employee is regularly required to Stand, use hands to finger, handle, or feel, reach with hands and arms, talk and hear.
• The employee is occasionally required to Walk, Sit, Climb or balance, stoop, kneel, crouch, or crawl.
• This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.