Bliley’s is a family owned and operated business dedicated to serving our community by celebrating every life with honor and respect. We have three locations in the Richmond area. Our Associates are the heart and soul of the company. A caring and compassionate culture is essential in achieving our mission. Associates are provided with opportunities for growth and development; and you can expect to be recognized and rewarded for your accomplishments. Opportunities for advancement are provided. 

The Funeral Care Coordinator will work with arranging Directors and Location Managers to complete details of the funeral arrangement process.  We have full-time and part-time opportunities available.  Job responsibilities include:

• Contacting ministers and cemeteries
• Ordering caskets, vaults and associated sales/personalization items
• Writing and submitting obituaries
• Ordering police escorts for processions
• Entering information into Director’s Assistant,
• Meeting with families to accept funeral payments and assist with arrangements
• Arranging, setting and working receptions
• Communicating times of ceremonies with the Dispatcher and Switchboard Operator.
• Completing check request forms and submitting them to the business office.
• Transporting the deceased to/from vehicles/rooms and assisting with set-up.
• Creating door cards
• Cremated remains presentations
• Front and back desk relief
• General Chapel Manager administrative support
• Control room administration
• Provide ceremony processional lead-out and pull-off as needed
• Processing of life insurance policies
• Receive all in-coming calls, take messages, and provide information to callers and forward messages to associates as appropriate.
• Assist Directors in setting up for services
• Complete handwritten guest registry
• Keep master calendar up to date.
• Greet families and guests who are attending funeral ceremonies, visitations, or making funeral arrangements
• Maintain the appearance of the lobby area, as well as a neat and organized work space
• Keep careful inventory of supplies used at front desk, and for services & visitations.
• Keep files and materials on each person/family we serve
• Navigate computer programs used in the company

Job Requirements:

• Excellent writing and grammatical skills for communication i.e. email, letters, documents,
• Excellent verbal communication and phone skills are required.
• Computer skills must include Microsoft Word operations, Excel, and other basic skills.
• Being Bilingual is a plus

Education:

High School Diploma or GED

Physical Requirements:

Light physical effort required. Regularly required to sit for extended periods. You will also need to stand, walk, reach, bend, lift, listen, talk and perform computer keyboarding. May need to transport items weighing up to 15 pounds.

Working Conditions:

This is a varied schedule position. Weekend and holiday work is a possibility.

Salary and Benefits:

This can be a part-time or full-time position. It is paid an hourly rate and is not exempt from overtime provisions of the Fair Labor Standards Act.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills.