Systems Controls Associate

Status: Non-Exempt/Hourly

Location: Sodus, NY

Schedule: Monday - Friday. Must be flexible to meet current and future business needs.

General Summary:

Reliant Credit union, ranked one of Rochester's top mid-sized workplaces six years in a row, seeks a Systems Controls Associate to join our team.

The Systems Controls Associate supports the Information Technology department by ensuring compliance with established processes and procedures. The auditing and administrative functions provide a fundamental level of oversight into critical department functions.  

As a Systems Controls Associate at Reliant, you will:

  • Maintains Active Directory and login, login security, and authorization levels of other applications. Ensures current and accurate documentation through the lifecycle of roles and personnel.
  • Tracks and follows-up to ensure completion of all helpdesk tickets. 
  • Reviews and ensures completion of both internal and external system audit findings. 
  • Acquires and tracks all 3rd party due diligence documentation for review, and ensures reviews and subsequent follow up are completed by the appropriate parties. 
  • Tracks vendor SSAE 16 SOC Report reviews utilizing vendor management software. 

Reliant's benefits package includes:

  • 401k retirement plan with up to 7% match
  • Paid time off including vacation, sick, federal holidays and your birthday!
  • Affordable Insurances (medical, dental, vision, life) for as little as $5 a month
  • Branded Apparel - to truly make you feel part of the team
  • And much more!

Position Qualifications:

  • Associates degree in computer science desired. 
  • One year of related work experience. Related work experiences may be considered in lieu of educational requirements.
  • Industry certifications beneficial: A+, Security +, Network+, Microsoft MCP 

Knowledge, Skills & Abilities:

  • Ability to analyze and problem-solve to help identify and resolve system issues.
  • Ability to communicate effectively with vendors and co-workers and to translate technical information at the employee’s understanding level with clarity and tact.
  • Interpersonal skills to coordinate work with other departments.
  • Strong personal computer skills, including word processing, database management, and spreadsheets.
  • Working knowledge of current networking organization and technology.
  • Ability to work independently while supporting a team effort and maintaining effective working relationships with staff.


The starting hourly wage for this position is expected to be between $19.00-$25.00 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law.   

Candidates considered for hire are subject to credit and other employment reference checks.

Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at 

Salary Description
$19 - $25