Delivery Assistant
Description

The Delivery Assistant will work alongside the Delivery Lead to drop off, in some cases install, and pick up items while adhering to assigned routes and time schedules.


• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

• Deliver goods to specific locations determined by clients.

• Complete all PORwork.com tasks at each delivery or pickup via company assigned mobile device. This includes marking items as delivered or picked up, taking pictures, collecting signatures and making notes to orders.

• Follow installation and diagrams assigned to an order. Install and setup to the customers specifications.

• Assisting with loading and unloading items from vehicles.

• Providing excellent customer service, answering questions, and handling complaints from clients.

• Adhering to assigned routes and following time schedules.

• Report any order changes or added labor to the dispatcher in a timely and clear manner.

• Assisting the Delivery Lead with preparing reports and other documents relating to deliveries.

• Keep vehicle organized, clean and tidy.

• Inspect delivery vehicle daily looking for anything problematic (low tire pressure, tire wear, dents, etc.) and report any abnormalities.

• Report any accidents or vehicle issues encountered while on route to supervisors.

• Wear protective or safety attire when needed.

• Follow DOT regulations and safety standards.

• When after hours, when departing, ensure that the warehouse, building and gates are properly locked down and alarms are set.

• Other duties as assigned by management.



Requirements

• High School Diploma or equivalent.

• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.

• Bilingual communication in English and Spanish desirable.

• Working knowledge of the delivery area.

• Attention to detail.

• Ability to use and navigate a mobile device (tablet or phone).

• Experience using hand trucks, pallet jacks and forklifts is a plus

• Ability to lift, bend, stoop, squat, reach, crouch and kneel, as well as ability to sit or stand for long periods of times.

• Ability to lift 75 pounds.