Are you compassionate about animals and have a desire to speak for those who cannot? For over 100 years, the Dumb Friends League has been working to end pet homelessness and animal suffering by providing a strong and steadfast voice for those who cannot speak for themselves. As the largest community-based animal welfare organization in the region, we care for more than 20,000 homeless pets and horses each year at our four facilities and are a national model in animal welfare. If you work well with people too, join our team and help us provide that voice.

Purpose of Position: Coordinate and perform evaluation, movement and transfer of animals within, between and into League shelters from around the Denver Metro Area, the State of Colorado, and out-of-state. Ensure humane and compassionate handling, transportation, and treatment of sheltered animals.

Responsibilities

• Coordinate the internal and external movement and transfer of animals at League shelters, between League shelters and with partner agencies.
• Identify and coordinate opportunities to improve space usage for League animal populations and candidates to and from the League.
• Deliver high-level customer service to internal and external partners to create and maintain productive, lasting collaboration.
• Safely and compassionately handle, restrain, and move animals. This includes coordination and movement to address contagion concerns.
• Use SOPs to guide operations. Provide feedback and propose edits as needed.
• Perform basic behavior and health evaluation to determine paths of animals. Administer vaccinations and preventative medications.
• Ensure accurate and timely data entry for all appropriate activities.
• Assist with dog/dog interaction testing weekly.
• Communicate with other departments to coordinate and assist with care of shelter animals and ensure resources are applied for optimal housing and care.
• Contribute to and lead initiatives to improve processes and procedures.
• Provide onboarding support and training to staff and volunteers new to the team.
• Partner with Facilities and others as needed to ensure the League’s equipment is in good working order.
• Inform educational materials for internal and external use.
• Perform euthanasia and related tasks as needed.
• Clean and sanitize work areas and vehicles.
• Maintain and balance a Purchase card for vehicle and other travel expenses.

People Care

People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and League business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.

Competencies

Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes, and actions. Additional definitions for competencies may be obtained from Human Resources

Organizational Key Competencies

• Integrity and Ethics
• Adapting to Change and Ambiguity
• Customer and Community Focus
• Emotional Intelligence
• Excellence

Position Key Competencies

• Analytical thinking
• Community partnerships

Supervisory or Managerial Responsibility

• Volunteers

Travel

• This position requires driving a company vehicle

Shift Details: Four, 10-hour shifts

Full Time Benefits – Please visit our website for a comprehensive list of all offered benefits.

• Benefits (medical, dental, and vision)
• Flexible spending accounts
• League-paid Life and Short-Term Disability Insurance
• Paid Time Off (PTO)
• Sabbatical
• Paid Sick Time
• Holiday Pay
• 401(k)
• And more!

Compensation: $20.80 - $21.30 per hour (starting pay commensurate with market, experience, and equity)

Work Conditions and Physical Requirements

Handle and restrain animals of various sizes, weights, and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals, fumes, dust, animal dander, and feces. Physical efforts require constant bending, stooping, standing, climbing stairs, and walking. Frequent lifting of animals and objects with reasonable accommodation. Ability to drive a League vehicle for the duration of a typical work day.

We will begin reviewing applications as they are received and anticipate closing the application period on June 27, 2024.

Position Qualifications

Knowledge/Skills/Abilities

• Excellent organizational skills with strong attention to detail
• Strong customer services skills
• Excellent interpersonal communication skills
• Demonstrated ability to work in a fast-paced environment
• Proficiency in Microsoft Office programs

Required

• High school diploma or equivalent
• Professional experience in animal welfare/ working with animals
• Valid driver’s license and insurable driving record

Desired

• Knowledge of veterinary care/animal health
• Experience providing high level of service to customers