Front Desk Associate
Apopka, FL Sales
Job Type
Full-time
Description

ABOUT LIVETRENDS DESIGN GROUP:

LiveTrends Design Group (LTDG) is the leading design company within the global home décor industry. At LiveTrends we deliver inspiration and joy to over 10 million homes a year by combining two timeless forces, Nature and Art, into unforgettable home decor. Through constant innovation, creativity, and exceptional design we provide retail market leaders across North America and Europe with products and services that are changing the industry. All three of LTDG brands (LiveTrends, Urban Jungle, BeYou) are currently available at retailers such as Lowe’s, Kroger, Target, Costco, Trader Joe’s, Wegmans, and many more.

  

Position 

As a Front Desk Associate at LiveTrends, you are the first face of our guests and team member’s encounter. You're not just a receptionist; you're the heart and soul of our company culture. With your background in hospitality and your innate ability to anticipate needs, you'll ensure every interaction leaves a lasting impression. From welcoming guests with a warm smile to maintaining a show-ready office environment, you'll play a pivotal role in creating an atmosphere of hospitality and professionalism.

Requirements

SPECIFIC ACCOUNTABILITIES

  • Greet guests and team members with genuine warmth and enthusiasm, creating a welcoming atmosphere from the moment they step through the door.
  • Anticipate and fulfill the needs of both internal and external guests, whether it's offering refreshments, providing information, or assisting with inquiries.
  • Lead with a heart of service, going above and beyond to ensure every interaction is positive and memorable.
  • Champion a show-ready work environment by ensuring reception and common areas are impeccably clean, organized, and aesthetically pleasing at all times.
  • Manage incoming calls and correspondence with professionalism and efficiency, directing inquiries to the appropriate team members as needed.
  • Assist with administrative tasks such as scheduling appointments, managing calendars, and coordinating deliveries.
  • Serve as a brand ambassador, embodying our company values and fostering a sense of community among guests and team members alike.
  • Collaborate  with the facilities team to maintain cleanliness and order throughout the office, including plant care and maintenance.
  • Stay informed about company events, promotions, and initiatives in order to  provide accurate information to guests.

Performance Requirements:

  • Previous experience in hospitality or customer service roles preferred.
  • Excellent communication and interpersonal skills, with a genuine passion for connecting with others.
  • Strong organizational abilities and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
  • A proactive and positive attitude, with a willingness to go above and beyond to exceed guest expectations.
  • A passion for plant design and an appreciation for the role of greenery in enhancing spaces.
  • Proficiency in Microsoft Office Suite and experience with office equipment such as multi-line phones and printers.
  • Flexibility to adapt to changing priorities and willingness to assist with various tasks as needed.
  • A commitment to maintaining a professional appearance and demeanor at all times.
  • Bilingual in Spanish is a plus.

Benefits:

  • Competitive pay structure
  • Matching 401k
  • Medical insurance and additional health benefits
  • Paid time off and paid holidays throughout the calendar year
  • Onsite gym
  • Sabbatical

To Apply: https://recruiting.paylocity.com/recruiting/jobs/Details/2490644/Livetrends-Design-Group-LLC/Front-Desk-Associate


LiveTrends is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors, or any other protected categories protected by federal, state, or local laws.


In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


LiveTrends does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of LiveTrends and no fee will be paid in the event of a hire.


Disclaimer: “We do not advertise, recruit nor hire via Google Hangout. We do not request confidential information via email.” Any and all correspondences will come from an official “@livetrends.com” e-mail and that all candidates in any recruitment process will complete an in-person interview at our corporate office in Central, FL.