IT Support I
Job Type
Full-time
Description

 We are seeking a motivated and enthusiastic IT Support professional to join our team here at Vandalia Rental.  This successful individual will be the front line of our IT Support Desk. You will interact with all levels of internal users needing assistance and support for issues related to computer systems, software, and hardware. This is an excellent opportunity for individuals looking to start their career in IT and gain hands-on experience in a dynamic and fast-paced environment. 


What you want to know: 

  •  $50,000+ annually
  • Monthly bonus when earned 
  • This is an onsite position
  • 401(k) after 30 days with a generous $1 for $1 match, up to 6% of your pay and no vesting schedule
  • Medical, dental, vision and life insurances after 30 days
  • Tuition assistance & ongoing training and development 
  • Paid time off and paid holidays
  • Charitable contributions to your favorite non-profits
  • Company events throughout the year
  • Growth opportunities and be part of an incredible team


What you will do:

  • Provide first-level technical support to internal users via phone, email, or in-person. 
  • Workstation/laptop and printer troubleshooting and repair
  • Assist with infrastructure installs, including running networking cables
  • Team member onboarding hardware/software setup (workstations, laptops, iPads, iPhones, etc.)
  • Learn and assist users with low level issues with software such as Salesforce, RentalMan, Microsoft, RingCentral and more
  • Travel may be required locally
  • Additional responsibilities as needed
  • Build the foundation for the rest of your career with Vandalia Rental

This opportunity will arm you with the skill and knowledge you need to grow with our company!

Requirements
  •  Associate’s degree in IT, Computer Science, or related field preferred
  • Basic knowledge of computer hardware, software, and networking concepts
  • Certifications such as CompTIA A+ is a plus
  • Proficient with Microsoft applications
  • Maintain a “Customer First” attitude and provide excellent service
  • Ability to work independently and as a part of a team
  • Must be able to speak, read and write English proficiently
  • Valid driver’s license with acceptable MVR 
  • Authorized to work in the U.S.


 "Vandalia Rental is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law."