Site Director/Success Coach
Los Angeles
Job Type


Communities In Schools of Los Angeles (CISLA) seeks an experienced and passionate leader to join its Programs department during a period of growth. 


Full-time, Non-Exempt


Program Manager


Site Director (SD) will lead and directly supervise site team in the implementation of the CISLA model in its entirety. SD will serve as the primary site lead in CISLA programming, site management and overall relationship building.


Site Management

  • Manage and facilitate all components of CISLA program delivery, coordination, and communication
  • Oversee & directly supervise the CISLA Site Team (if applicable)
  • Responsible for conducting regular meetings with site team and individual check-ins with each Site Coordinator they supervise on at least a biweekly basis
  • Provide training, coaching, support, and feedback for each direct report while ensuring staff meet professional, school, and program standards and expectations
  • Maintain documentation related to staff performance issues on organizational work platforms, providing coaching and feedback to staff as needed
  • Facilitate Mid-Year Performance Reviews & End of Year Performance Evaluations for each Site Coordinator they supervise
  • Serve as the primary liaison in building relationships and implementing program services with school administration and other key stakeholder groups, such as school Site Advisory Teams, School Site Councils, Family Action Teams, etc.
  • Represent the organization in meetings and site visits with school/district administrators, community partners, and donors, and share program successes and outcomes when requested
  • Maintain communication with Program Leadership team in relation to program progress, successes, and/or challenges
  • Responsible for the management of the school site budget, including updating budget tracker on a regular basis and executing purchases in accordance with organizational fiscal policies and timelines

Whole School Programming

  • Ensure that the CIS model is implemented with the highest fidelity
  • Lead a school-wide needs assessment at the beginning of the school year 
  • Guide the development of an Annual School Support Plan (ASSP) and ensure that programming throughout the year is aligned with ASSP goals
  • Engage, broker, and coordinate community-based organizations to provide whole-school support services
  • Evaluate initiatives and interventions throughout the year to assess program effectiveness
  • Coordinate and communicate whole school initiatives with appropriate school staff and community partners
  • Ensure that all CISLA events and programming align with District guidelines and school policies and procedures.

Case Management

  • Responsible for the case management of 50 students (subject to change based on school needs) and support site team members with their respective caseloads through regular individual check-ins, including at least one touchpoint per student on a monthly basis 
  • Implement at least one Targeted Student Group (TSG) designed to meet student needs in accordance with implementation expectations determined by the Program Leadership team
  • Oversee and ensure that parent/guardian consent is obtained for all caseload students served by the CISLA team before rendering services within district policies and service agreements
  • Conduct individual student and family needs assessments to inform goals and support services
  • Develop partnerships with community-based organizations and/or resources that can be referred to students and families
  • Lead the coordination of all CISLA family engagement opportunities and maintain contact with caseload parents/guardians on a regular basis

Data Collection/Evaluation

  • Responsible for leading all CISLA site data collection efforts to measure and monitor program effectiveness
  • Ensure all site data is entered into the CIS Data Management (CISDM) system in a timely manner in compliance with all program protocols and reporting requirements
  • Maintain physical and digital student profile records on academic performance, attendance, behavior, and all program activities in an organized and timely manner in accordance with organizational file retention policies
  • Submit appropriate data reports and success stories to Program Manager, Data Manager, and Development Team, as requested

Professional Development

  • Attend all CISLA staff meetings and mandatory trainings
  • Engage in community, state, and regional conferences when applicable
  • Attend external workshops and trainings to enhance professional growth, skills, and knowledge
  • Complete Site Director (Site Coordinator) Learning Pathway within allotted time 


  • Minimum Bachelor’s Degree required (preferred: MSW, Masters in Counseling and/or PPS credential) plus two years minimum experience in education, community services, social/human services, and/or volunteer work
  • At least one year of experience facilitating small groups or workshops for K-12 youth
  • 1-year supervisory experience strongly preferred
  • Ability to work with diverse, ethnic and cultural backgrounds
  • Ability to exercise discretion and independent judgment
  • Ability to exercise proper and mature use of social media
  • Ability to collaborate effectively with colleagues and contribute positively to our dynamic work culture, fostering teamwork and mutual support within the organization
  • Comprehension of larger systemic issues and barriers that effect students and communities of color
  • Effective written and verbal communication skills  
  • Strong computer skills and knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Teams, SharePoint, etc.)
  • Familiarity with Los Angeles-area health and human service agencies and community-based organizations preferred 
  • Adaptability, resourcefulness, enthusiasm, and high energy  
  • Innovative, self-starter; passionate about the communities we serve
  • Must have access to reliable transportation. (A valid California driver’s license and proof of current automobile insurance are required when a personal vehicle is used).
  • Criminal background check required

This is a non-exempt, 11-month (approximate) position. Benefits include medical, dental, vision, LTD, Life/ADD insurance, and a generous paid time off policy that includes most major holidays.

The starting pay rate range is expected to be an hourly rate of $32.00 to $35.00.

CISLA is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary Description
$32.00 - $35.00 per hour, depending on experience