CalAIM Supervisor
Santa Ana, CA Programs
Job Type


Founded: 1981

Mission: To strive for equity for our youth by valuing and supporting the life they envision. 

Values: Trust, Respect, Empathy, Inclusion, & Advocacy


Position Title: CalAIM Supervisor 

Employment Classification: Full Time / Salary/ Exempt  

Reports to: Director of Housing

Department: Program-Housing

Program Summary: California Advancing and Innovating Medi-Cal (CalAIM) is a long-term commitment to transform and strengthen Medi-Cal, offering Californians a more equitable, coordinated, and person-centered approach to maximizing their health and life trajectory. The program provides engagement, assessment, housing and community coordination support to transitional age youth (TAY) (ages 18-24).

Position Summary: The supervisor develops and implements Cal-AIM service delivery guidelines, hires, trains and develops a team of staff to engage youth in coordinated care management, and actively engage in compliance and quality control. The Supervisor sets standards to ensure that person-centered service delivery, and quality support is provided to participants in meeting their basic needs, engaging with health providers and finding permanent housing options utilizing Cal-AIM standards of care. A team of direct care staff members and a data entry specialist will report to this supervisor.

Major Areas of Responsibility: 

  • Supervises a team of staff in trauma informed, strength-based, person centered case management services that include safety planning, advocacy, relationship building and empowerment.
  • Guides the process of referral and intake for participants, ensuring eligibility for services, and capacity for quality service delivery.
  • Reviews participant needs assessment and collaborates with team on developing individualized Care Plans that address identified needs.
  • Utilizes observation, consultation, and guidance on assigned caseloads, work duties and responsibilities that align with the program model and implementation at each site.
  • Evaluates service delivery effectiveness and engages with team to determine strengths and challenges experienced in participant engagement.
  • Reviews reports, notes and other documents prepared and submitted by staff members to ensure quality.
  • Reviews program data for accuracy and timeliness and is responsible for reporting of incidents, according to organizational reporting guidelines. 
  • Ensures compliance with CalOptima Health CalAIM rules and regulations as well as agency requirements for the program.
  • Works within established budgets and manages program expenses with the team.
  • Builds, develops, implements and evaluates processes that support efficient service delivery across sites.
  • Manage crises as they arise, on-call 24/7 for support as needed.
  • Utilize and stay abreast of CalOptima Health- CalAIM rules and regulations, collaborate with other services providers in the area.
  • Actively engage and participate in the Housing for Health OC meetings and initiatives.
  • Maintains confidentiality of client files per HIPAA and all applicable guidelines.


Experience Requirements: 

  • Bachelor’s degree preferred in Social Work, Sociology, Psychology, Human Development, Education or related field, or 4-8 years of equivalent experience.
  • Minimum 4-5 years’ experience with increased responsibility in the human services field, higher education, working with homeless transitional age youth, current and former foster youth, counseling, or relevant experience. 
  • Experience leading, developing and guiding implementation of programs. 
  • 2-3 years of experience supervising employees.
  • A minimum of 1 years’ experience working with the TAY population is required. 
  • A minimum of 2-year experience with crisis intervention/de-escalation techniques preferred.

Knowledge & Skills

  • Data entry skills and effective use of electronic data base systems such as, CalConnect, Apricot, and CES
  • Proficient in Microsoft Office applications: Outlook, Word, Excel, Power Point. 

Essential Qualities:

  • Understanding of and passion for Orangewood Foundation’s mission, vision, and values.
  • Enjoys working directly with youth, volunteers, community partners, etc.
  • Passion for and enjoys working directly with TAY population.
  • Demonstrates operating principles of communication and teamwork.
  • Displays the essential attitudes by approaching projects, activities and other job functions with flexibility and a positive attitude.
  • Ensure a welcoming environment that supports and respects all participants regardless of race, ethnicity, religion, gender, gender identity or sexual orientation.
  • Displays ethical decision-making ability and confidentiality.
  • Models’ leadership and professionalism.
  • Ability to multi-task and maintain organization.
  • Must be detail-oriented team player with the ability to self-start.

Working Environment/Job Requirements:

  • When considering this job opportunity, please be aware that the role may involve high stress levels due to mitigating participant crises and potential exposure to vicarious trauma. It is essential to prioritize self-care and seek appropriate support when needed.
  • Position will require use of personal vehicle. 
  • Physical requirements include standing, sitting, typing, bending, and lifting up to approximately 50 lbs. (i.e. tables, chairs, food, water, etc.). 
  • Possess a valid California driver’s license and proof of automobile insurance.  
  • Position requires DMV clearance. 
  • Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification. 

Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including hair texture and protective hair styles such as braids, locks, and twists), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity (including individuals who are transgender and/or transitioning), gender expression, age, sexual orientation, reproductive health decision-making, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws.

Salary Description
$66,560 - $70,000 annually